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Adult Hearing Services - Surrey Downs

NHS SURREY HEARTLANDS INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

01 Oct 2025 at 08:34

Award Notice
Summary of the contracting process

The NHS Surrey Heartlands Integrated Care Board has awarded a contract to Specsavers Hearcare Group Ltd for the provision of Adult Hearing Services in Surrey Downs. This contract, valued at approximately £927,000, is set to run from 1st April 2024 until 31st March 2026. The contract was awarded through a Direct Award Process C under the Provider Selection Regime, which is not subject to Public Contracts Regulations 2015 or the Procurement Act 2023. The service will be delivered from several sites across Surrey Downs, including Epsom, Leatherhead, Banstead, and Dorking, providing accessible and local hearing aid services. The procurement stage is completed with the contract now active.

This tender presents an excellent opportunity for businesses in the healthcare services industry, especially those specialising in ENT or audiology services. Due to the limited procurement method and the need for consistent, high-quality service delivery, businesses with proven expertise and a strong performance record like Specsavers are well-suited for such contracts. The focus on integration, collaboration, and sustainability aligns well with companies looking to innovate in community-based healthcare services, especially those that can engage with local networks and provide economic solutions. The project supports the sustainability agenda by reducing reliance on hospital services and demonstrates value for money, making it particularly attractive for businesses aiming to enhance their market presence in the health sector, especially within the Surrey area.

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Notice Information

Notice Title

Adult Hearing Services - Surrey Downs

Notice Description

A community-based Adult Hearing Service including Assessment, fitting of hearing aids, and aftercare care for Surrey Downs Place.

Lot Information

Lot 1

Provision of a community-based Adult Hearing Aid Service from a number of sites in Surrey Downs. Providing increased choice and control for service users as to where and when their treatment is delivered - providing on-going care closer to home. Provision of timely access to hearing aid assessment and a range of support services including hearing aid fitting, follow-up and on-going aftercare. Surrey Heartlands ICB has awarded a contract to Specsavers Hearcare Ltd under Direct Award C. The approximate lifetime value of the contract will be PS927,000 over the two year term, from 1st April 2024 until 31st March 2026. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Procurement Information

This is a Provider Selection Regime (PSR) contract award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a570
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061121-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121240 - ENT or audiologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£927,000 £500K-£1M

Notice Dates

Publication Date
1 Oct 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOKING
Postcode
GU21 5BH
Postcode Area
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
TLJ26 East Surrey
Local Authority
Woking
Electoral Ward
Canalside
Westminster Constituency
Woking

Supplier Information

Number of Suppliers
1
Supplier Name

Specsavers Hearcare Group Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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