Award

Pensions software

POLICE AND CRIME COMMISSIONER FOR DURHAM

This public procurement record has 1 release in its history.

Award

02 Oct 2025 at 12:36

Summary of the contracting process

The Police and Crime Commissioner for Durham, acting on behalf of the Chief Constable of Durham Constabulary, has completed a procurement process for the provision of pensions software aimed at administering Police Pensions. The contract, under the ICT 168 tender identification, falls under the IT software package category (CPV code: 48517000) and is designated as a goods procurement. This process reached the award stage without prior publication of a call for competition due to the need to continue contracting with the incumbent supplier. The contract was awarded to Aquila Heywood on 31 March 2025, with the contract active from 16 March 2025 to 15 March 2030, valued at approximately £463,015 GBP. The service will be delivered to the region UKC1, with procurement initiated under legislative obligations arising from the McCloud Remedy Legislation.

This tender presents particular opportunities for large-scale businesses with specialised expertise in IT software development and pensions management, especially those capable of handling complex legislative changes like the McCloud Remedy. The direct award to Aquila Heywood, who has extensive experience as an incumbent supplier, highlights the importance of established capability and familiarity with unique legislative and procedural requirements. Businesses with a robust portfolio in public sector contracts, particularly in software solutions for statutory and administrative systems, are suited to compete in such tender processes. The method of procurement, tailored to compliance needs, underscores the critical need for suppliers to possess deep sector knowledge and operational agility.

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Notice Title

Pensions software

Notice Description

Pensions software for administering Police Pensions Date Awarded 31/03/2025 Contract start date 16/03/2025 Contract end date 15/03/2030

Procurement Information

Due to the ongoing complexity of the implementation of the McCloud Remedy Legislation, it is the considered view of the Contracting Authority that there is no alternative option other than to continue to contract with the incumbent supplier at this time. It should be noted that the incumbent software supplier is not party to any accessible national framework. As a result, the Contracting Authority can only proceed on the basis of a Single Tender Action (STA) on the grounds of skill/experience, cost of change and legislative obligation.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a6ce
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061716-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£463,015 £100K-£500K

Notice Dates

Publication Date
2 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Mar 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR DURHAM
Contact Name
Not specified
Contact Email
procurement@durham.police.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 5TT
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC1 Tees Valley and Durham

Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

AQUILA HEYWOOD

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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