Award

IT Service Management Tool

THE POLICE AND CRIME COMMISSIONER FOR NORTHUMBRIA

This public procurement record has 1 release in its history.

Award

06 Oct 2025 at 08:08

Award Notice
Summary of the contracting process

The procurement process for an "IT Service Management Tool" has been completed by the Police and Crime Commissioner for Northumbria, a body governed by public law responsible for public order and safety. The contract, which falls under the industry category of software packages and information systems, was notably awarded without prior publication, due to its classification as falling outside the directive's scope, using framework RM6098. This award procedure, categorised as the procurement of goods, was finalised on 28th August 2025. The main location for the project is within the North East England region (UKC), with XMA Limited securing the successful bid for supplying the IT solution, valued at £461,481. The tender stage has been marked as complete, with the only lot cancelled but ultimately awarded under a compliant route.

This contract provides a significant opportunity for businesses specialising in IT service management, particularly those capable of delivering comprehensive digital support tools, including software licences, maintenance, and customer support. Large companies like XMA Limited, which successfully won the contract, benefit from such procurement processes by enhancing their portfolio and reinforcing their presence in the IT service sector. Businesses focused on delivering robust and scalable IT solutions, especially those familiar with public sector frameworks and rapid deployment capabilities, would find this type of opportunity conducive to substantial growth. Smaller enterprises looking to scale up their operations could also benefit by forming partnerships or subcontracts with larger entities involved in such public procurement processes.

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Notice Information

Notice Title

IT Service Management Tool

Notice Description

IT Service Management Tool to support digital services across the organisation

Lot Information

Lot 1

IT Service Management Tool to support digital services across the organisation, including licences, support and maintenance.

Procurement Information

Award of this contract was completed under a compliant route via framework RM6098 - Provision of technology Products & Associated Services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a869
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062367-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£461,481 £100K-£500K

Notice Dates

Publication Date
6 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Aug 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR NORTHUMBRIA
Contact Name
Hayley Bradford
Contact Email
hayley.bradford@northumbria.police.uk
Contact Phone
+44 7856280726

Buyer Location

Locality
NEWCASTLE
Postcode
NE12 8EW
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
North Tyneside
Electoral Ward
Longbenton & Benton
Westminster Constituency
Newcastle upon Tyne North

Supplier Information

Number of Suppliers
1
Supplier Name

XMA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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