Award

ZODIAC Intelligent Customer Team

MINISTRY OF DEFENCE

This public procurement record has 1 release in its history.

Award

07 Oct 2025 at 09:26

Summary of the contracting process

The procurement process for the "ZODIAC Intelligent Customer Team" was conducted by the Ministry of Defence, based in Bristol, UK. This contract falls under the industry category of project management consultancy services. The process reached the 'Award' stage with the contract being signed on 22nd September 2025. The procurement was concluded as a single-source procedure, directly awarding the contract to MASTEK UK Ltd, without a prior call for competition, justified by the unique technical expertise required. The contract, valued at approximately £3.98 million, is intended to support the delivery of future competitive processes related to solution architecture and requirements development, among other tasks.

This procurement represents a significant opportunity for large enterprises with specialised capabilities in project management consultancy, especially those with a focus on technical expertise in defence projects. Businesses within the technology and consultancy sectors, particularly those accustomed to navigating complex technical challenges and translating technical problems into information graphics and presentations, would be well-positioned to leverage such contracts to support their portfolio expansion. The awarded contract underscores the critical role of possessing unique technical knowledge pertinent to specific contractual requirements.

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Notice Title

ZODIAC Intelligent Customer Team

Notice Description

The Intelligent Customer Team (ICT) is responsible for delivering the necessary outputs and artefacts to enable the execution of a future competition.

Lot Information

Lot 1

The focus is on delivery, scope refinement, solution architecture, and requirements development, but also includes, translation of complex technical problems and decisions, into info graphics and presentations to support approvals and wider stakeholder engagement.

Procurement Information

The Authority has determined that this decision can be awarded on a single source basis in accordance with Regulation 16 of the Defence and Security Public Contract Regulations (DSPCR) 2011 for the following reasons: Technical Expertise- Mastek UK Ltd possesses the unique technical knowledge of the existing requirement, which is critical for the successful delivery of the Zodiac Managing Agent future competition. The replacement of the existing supplier to continue the existing services would result in disproportional levels of incompatibility with the existing services.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a949
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062746-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72224000 - Project management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,979,393 £1M-£10M

Notice Dates

Publication Date
7 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Sep 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF DEFENCE
Contact Name
Not specified
Contact Email
lucy.coulson100@mod.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
N/A
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLK11 Bristol, City of

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

MASTEK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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