Award

Prepaid Card Services

LONDON BOROUGH OF ISLINGTON

This public procurement record has 1 release in its history.

Award

07 Oct 2025 at 12:48

Summary of the contracting process

The London Borough of Islington has completed a procurement process for the provision of prepaid card services aimed at supporting various council operations such as Adult Social Care, Children's Services, NRPF, and Client Finance. The main goal of this procurement is to facilitate fast electronic fund transfers, reduce manual payment processes, and allow for real-time expenditure monitoring while protecting vulnerable clients from financial abuse. The tender falls under the 'Financial transaction processing and clearing-house services' category, with the procurement method being a direct award without prior publication under the NEPO framework. The contract, valued at £450,000, was awarded to Prepaid Financial Services (PFS) on 7th February 2025, with services to be delivered in the UKI region, specifically London.

This procurement presents ample opportunities for businesses in the financial services industry, particularly those specialising in payment solutions and electronic fund management. Companies capable of providing robust reporting, joint account functionality, and continuity of service would be well-suited to this tender. The selection of PFS was facilitated by the NEPO framework, highlighting the importance of having a presence in such frameworks for future contract opportunities. This tender showcases the potential for growth within the public sector for businesses offering innovative financial solutions, especially those keen on tapping into digital payment systems for public services.

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Notice Title

Prepaid Card Services

Notice Description

The contract covers the provision of long-term prepaid card services to support various council operations including Adult Social Care, Children's Services, NRPF, and Client Finance. Prepaid cards enable fast electronic fund transfers, reduce manual payment processes, and allow real-time expenditure monitoring. The service supports cashless operations and protects vulnerable clients from financial abuse.

Lot Information

Lot 1

The procurement covers the provision of long-term prepaid card services to support multiple council operations including Adult Social Care, Children's Services, NRPF, Client Finance, and Education. The council currently manages approximately 2,000 prepaid cards across eight payment platforms. The service enables fast electronic fund transfers, reduces manual payment processes, and allows real-time expenditure monitoring. It supports a largely cashless operation and protects vulnerable clients from financial abuse. The contract includes a fixed monthly fee based on card volume (currently in the 1,001-3,000 bracket), plus additional charges for setup, replacement cards, reporting, and platform-specific changes. The successful provider, Prepaid Financial Services (PFS), was selected via direct award under the NEPO framework due to their ability to meet all requirements, including robust reporting, joint account functionality, and continuity of service.

Procurement Information

The contract was awarded without prior publication in accordance with Regulation 32 of the Public Contracts Regulations 2015. This is lawful because the procurement is a direct call-off from an existing framework agreement (NEPO505 - Payment Solutions). The framework permits direct award and includes Prepaid Financial Services (PFS) as an eligible supplier. The council selected PFS based on continuity of service, value for money, and their ability to meet all technical and operational requirements. No further competition was required under the terms of the framework.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a991
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062881-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66172000 - Financial transaction processing and clearing-house services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£450,000 £100K-£500K

Notice Dates

Publication Date
7 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF ISLINGTON
Contact Name
Strategic Procurement
Contact Email
procurement@islington.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
N1 2UD
Post Town
North London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London

Local Authority
Islington
Electoral Ward
St Mary's & St James'
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

PREPAID FINANCIAL SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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