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Information Advice and Guidance (IAG) Service on the Isle of Wight

Isle of Wight Council

This public procurement record has 5 releases in its history.

TenderCancellation

10 Feb 2026 at 12:26

UK12 - Procurement Termination Notice
Award

03 Feb 2026 at 17:40

UK6 - Contract Award Notice
Tender

03 Dec 2025 at 16:10

UK4 - Tender Notice
PlanningUpdate

24 Oct 2025 at 13:25

UK2 - Preliminary Market Engagement Notice
Planning

07 Oct 2025 at 15:20

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Isle of Wight Council managed an Information Advice and Guidance (IAG) Service procurement, which was planned to support the Islands Poverty Reduction Strategy from 2024 to 2029. This open procedure aimed at creating a universal, high-quality service to improve wellbeing and community resilience. Key stages of the procurement included initial planning as of October 2025 and proceeding towards tendering with an expected contract period from 1st March 2026 to 28th February 2029, with possibilities of extensions. Though an award was initially given to Isle of Wight Citizens Advice Bureau in February 2026, representing a notable investment of up to £186k per annum, the process was later terminated on 10th February 2026 due to evolving financial and strategic priorities.

This contract presented substantial growth opportunities for businesses focused on health and social work services, with an emphasis on innovative service delivery that aligns with community support strategies. Large organisations, as well as SMEs, were well-positioned to benefit from the extended possibilities of a two-year renewal option post-March 2029, which hinged on their ability to integrate solutions for promoting independence and supporting local communities under the evolving guidelines of the Crisis Resilience Fund. Suppliers adept at delivering effective IAG services with a community-focused approach would have found this tender an opportunity for long-term growth and partnership with local governance.

How relevant is this notice?

Notice Information

Notice Title

Information Advice and Guidance (IAG) Service on the Isle of Wight

Notice Description

The Authority invites response to this Invitation to Tender (ITT) from suitably qualified suppliers ("Suppliers") for the delivery of an Information, Advice and Guidance (IAG) Service on the Isle of Wight. The Authority and its partners are committed to providing a universal, high quality, consistent and integrated Information Advice and Guidance (IAG) service that supports the Islands Poverty Reduction Strategy 2024-2029 aims and objectives. This service will play an important role in promoting wellbeing, improving wellbeing and protecting wellbeing, aligned to the poverty reduction strategy in providing coordinated and community approaches to tackle this. Good information (which is current, relevant and accurate) is essential for all adults and their relatives who need or may need support to protect their wellbeing and to live independently. Good information should help people to make informed choices, enable them to take control and help individuals, families, and carers to maintain their abilities, skills, independence and community resilience well into the future. This service is designed to be outcome focused, to encourage suppliers to develop flexible and innovative approaches to delivery of the IAG service to the local community across the Isle of Wight. The overall annual budget for this Tender is up to the value of PS186k (exc. VAT). The contract period is from 1st April 2026 until 31st March 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.

Lot Information

Lot 1

Renewal: The contract period is from 1st March 2026 until 28th February 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.

Planning Information

Looking for supplier feedback in the form of responses to Questionnaire which will be available on ProContract, https://procontract.due-north.com/Advert?advertId=d5d54620-85a3-f011-813a-005056b64545&p=08800155-5442-e511-80ed-000c29c9ba21 Reference: DN791118

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a9b6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011829-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£930,000 £500K-£1M
Lots Value
£930,000 £500K-£1M
Awards Value
£930,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20267 months ago
Submission Deadline
6 Jan 2026Expired
Future Notice Date
31 Oct 2025Expired
Award Date
3 Feb 20267 months ago
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Isle of Wight Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Postcode Area
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
TLJ34 Isle of Wight
Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
1
Supplier Name

Isle of Wight Citizens Advice Bureau

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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