Tender

Information Advice and Guidance (IAG) Service on the Isle of Wight

ISLE OF WIGHT COUNCIL

This public procurement record has 3 releases in its history.

Tender

03 Dec 2025 at 16:10

PlanningUpdate

24 Oct 2025 at 12:25

Planning

07 Oct 2025 at 14:20

Summary of the contracting process

The Isle of Wight Council is inviting tenders for an Information Advice and Guidance (IAG) Service on the Isle of Wight. The procurement process, currently at the Tender stage, is being conducted under the UK Public Contracts Regulations 2023. The service is aligned with the Islands Poverty Reduction Strategy 2024-2029 and aims to support wellbeing and community resilience. It covers health services and social work, expected to commence on the 1st March 2026 for a period of three years, with an option to extend for a further two years. Suppliers must submit their responses by 6th January 2026. The project is valued at up to £186k annually excluding VAT, and the open procedure is utilised. The process benefits from electronic submission policies, with communications in English using the ProContract platform. Contact details for further enquiries are available through Mr James Burnett at Isle of Wight Council.

This tender offers substantial opportunities for businesses specialising in health services and social work, particularly those focusing on innovative approaches to community well-being and poverty reduction. Small and medium enterprises with expertise in these areas are well-suited to compete, as the procurement encourages flexibility and outcome-focused services. Moreover, businesses capable of delivering integrated IAG solutions will find promising growth prospects through partnership with the Isle of Wight Council. The tender also invites supplier engagement to shape the service, providing an opportunity to influence future delivery models. Companies with robust economic, health, safety, and insurance credentials will meet the selection criteria, making this a compelling opportunity for businesses aiming to expand their presence in the public sector.

How relevant is this notice?

Notice Information

Notice Title

Information Advice and Guidance (IAG) Service on the Isle of Wight

Notice Description

The Authority invites response to this Invitation to Tender (ITT) from suitably qualified suppliers ("Suppliers") for the delivery of an Information, Advice and Guidance (IAG) Service on the Isle of Wight. The Authority and its partners are committed to providing a universal, high quality, consistent and integrated Information Advice and Guidance (IAG) service that supports the Islands Poverty Reduction Strategy 2024-2029 aims and objectives. This service will play an important role in promoting wellbeing, improving wellbeing and protecting wellbeing, aligned to the poverty reduction strategy in providing coordinated and community approaches to tackle this. Good information (which is current, relevant and accurate) is essential for all adults and their relatives who need or may need support to protect their wellbeing and to live independently. Good information should help people to make informed choices, enable them to take control and help individuals, families, and carers to maintain their abilities, skills, independence and community resilience well into the future. This service is designed to be outcome focused, to encourage suppliers to develop flexible and innovative approaches to delivery of the IAG service to the local community across the Isle of Wight. The overall annual budget for this Tender is up to the value of PS186k (exc. VAT). For full details of the specification requirements can be found in the Specification Document. The contract period is from 1st March 2026 until 28th February 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.

Lot Information

Lot 1

Renewal: The contract period is from 1st March 2026 until 28th February 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.

Planning Information

Looking for supplier feedback in the form of responses to Questionnaire which will be available on ProContract, https://procontract.due-north.com/Advert?advertId=d5d54620-85a3-f011-813a-005056b64545&p=08800155-5442-e511-80ed-000c29c9ba21 Reference: DN791118

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a9b6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079468-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£930,000 £500K-£1M
Lots Value
£930,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 2025Yesterday
Submission Deadline
6 Jan 20262 months to go
Future Notice Date
31 Oct 2025Expired
Award Date
Not specified
Contract Period
1 Mar 2026 - 28 Feb 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ISLE OF WIGHT COUNCIL
Contact Name
Mr James Burnett
Contact Email
james.burnett@iow.gov.uk
Contact Phone
+44 1983821000

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Post Town
Portsmouth
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
TLJ34 Isle of Wight

Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05a9b6-2025-12-03T16:10:37Z",
    "date": "2025-12-03T16:10:37Z",
    "ocid": "ocds-h6vhtk-05a9b6",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PGYX-7387-YJXG",
            "name": "Isle of Wight Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PGYX-7387-YJXG"
            },
            "address": {
                "streetAddress": "County Hall",
                "locality": "Newport",
                "postalCode": "PO30 1UD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ34"
            },
            "contactPoint": {
                "name": "Mr James Burnett",
                "email": "james.burnett@iow.gov.uk",
                "telephone": "+44 1983821000"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.iow.gov.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PGYX-7387-YJXG",
        "name": "Isle of Wight Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Looking for supplier feedback in the form of responses to Questionnaire which will be available on ProContract, https://procontract.due-north.com/Advert?advertId=d5d54620-85a3-f011-813a-005056b64545&p=08800155-5442-e511-80ed-000c29c9ba21 Reference: DN791118",
                "dueDate": "2025-10-29T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "062941-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/062941-2025",
                "datePublished": "2025-10-07T15:20:21+01:00",
                "format": "text/html"
            },
            {
                "id": "068205-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/068205-2025",
                "datePublished": "2025-10-24T13:25:13+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "DN799218",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Information Advice and Guidance (IAG) Service on the Isle of Wight",
        "description": "The Authority invites response to this Invitation to Tender (ITT) from suitably qualified suppliers (\"Suppliers\") for the delivery of an Information, Advice and Guidance (IAG) Service on the Isle of Wight. The Authority and its partners are committed to providing a universal, high quality, consistent and integrated Information Advice and Guidance (IAG) service that supports the Islands Poverty Reduction Strategy 2024-2029 aims and objectives. This service will play an important role in promoting wellbeing, improving wellbeing and protecting wellbeing, aligned to the poverty reduction strategy in providing coordinated and community approaches to tackle this. Good information (which is current, relevant and accurate) is essential for all adults and their relatives who need or may need support to protect their wellbeing and to live independently. Good information should help people to make informed choices, enable them to take control and help individuals, families, and carers to maintain their abilities, skills, independence and community resilience well into the future. This service is designed to be outcome focused, to encourage suppliers to develop flexible and innovative approaches to delivery of the IAG service to the local community across the Isle of Wight. The overall annual budget for this Tender is up to the value of PS186k (exc. VAT). For full details of the specification requirements can be found in the Specification Document. The contract period is from 1st March 2026 until 28th February 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85100000",
                        "description": "Health services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85300000",
                        "description": "Social work and related services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ34",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 1116000,
            "amount": 930000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-03-01T00:00:00+00:00",
                    "endDate": "2029-02-28T23:59:59+00:00",
                    "maxExtentDate": "2031-02-28T23:59:59+00:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 1116000,
                    "amount": 930000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Financial, Health and Safety, and Insurance"
                        }
                    ]
                },
                "renewal": {
                    "description": "The contract period is from 1st March 2026 until 28th February 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-10-31T23:59:59Z"
        },
        "status": "active",
        "amendments": [
            {
                "id": "068205-2025",
                "description": "Deadline for submissions has been extended due to clarifications."
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "Please use www.procontract.due-north.com reference DN799218",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-01-06T14:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-12-19T12:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-01-30T23:59:59+00:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "079468-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/079468-2025",
                "datePublished": "2025-12-03T16:10:37Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}