Award

Social Media Monitoring Platform

THE POLICE AND CRIME COMMISSIONER FOR SURREY

This public procurement record has 3 releases in its history.

Award

08 Jan 2026 at 15:13

Award

08 Oct 2025 at 15:41

Award

08 Oct 2025 at 15:34

Summary of the contracting process

The procurement process for the "Social Media Monitoring Platform" was managed by The Police and Crime Commissioner for Surrey, a sub-central government public authority located in Guildford, United Kingdom. This procurement falls under the services category and was completed using a direct method, specifically below threshold without competition. The tender aimed to gather intelligence from public social media to predict policing requirements, particularly at events. The procurement stage is complete, with the contract having been signed on 21st October 2025 and set to run until 20th October 2029. The project is localized in the UKJ region of the United Kingdom.

This procurement offers significant opportunities for businesses that provide services related to social media analysis and monitoring. Companies specializing in digital intelligence solutions or having expertise in technology-based platforms for policing needs would find this tender particularly relevant. Given the procurement's method directness without a competitive bidding process, niche service providers, especially SMEs like CrowdSense B.V., which was the supplier awarded the contract, are well-suited for similar opportunities where specific expertise in data analysis is required. The contract's value and scope present a robust opportunity for business growth through involvement in public sector projects.

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Notice Title

Social Media Monitoring Platform

Notice Description

This allows Intel analysis on public social media to search for key terms/references to predict policing requirement, particularly at events.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05aaf3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001544-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£146,000 £100K-£500K
Contracts Value
£146,000 £100K-£500K

Notice Dates

Publication Date
8 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Oct 20254 months ago
Contract Period
20 Oct 2025 - 20 Oct 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR SURREY
Contact Name
Not specified
Contact Email
jointprocurementservice@surrey.police.uk
Contact Phone
Not specified

Buyer Location

Locality
GUILDFORD
Postcode
GU3 1YJ
Post Town
Guildford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified

Local Authority
Guildford
Electoral Ward
Stoke
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

CROWDSENSE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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