Tender

Housing First Flexible Support Service

DUMFRIES AND GALLOWAY COUNCIL

This public procurement record has 1 release in its history.

Tender

09 Oct 2025 at 12:18

Summary of the contracting process

The Dumfries and Galloway Council is conducting a tender process for the "Housing First Flexible Support Service," focused on providing social work and related services. This service is to operate primarily in the Lower Nithsdale and Annandale areas of Dumfries and Galloway. The main aim is to offer housing support to individuals with complex needs to prevent repeat homelessness. The procurement is at the tender stage, with submissions closing on 12th November 2025. The contract period is set from 1st April 2026 to 31st March 2029, with potential extensions. The project falls under the services category within the open procedure procurement method, and community benefits are included as part of the requirements.

This tender presents opportunities for businesses that specialise in social services and housing support for vulnerable populations. Companies equipped with a strong understanding of trauma-informed care and the Housing First principles will be well-suited to participate. The successful business must be registered with the Care Inspectorate and demonstrate economic and technical proficiency, including staff with appropriate qualifications and registrations. The service contract value, totalling £769,235.10, offers avenues for sustainable business growth in the region, especially for organisations that can collaborate with local housing and homelessness services to form a holistic support framework.

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Notice Title

Housing First Flexible Support Service

Notice Description

Housing First Flexible Support Service is to provide high-quality, housing first support to individuals who have been provided with a permanent tenancy through the Housing First Programme within designated areas of Dumfries and Galloway. This will predominately be within the Lower Nithsdale and Annandale areas of the Region initially. The aim is to reduce repeat homelessness for a small number of people who have multiple complex needs and struggle to maintain temporary or permanent accommodation.

Lot Information

Lot 1

The support model will be relationship based, unconditional and 'portable' and crucially, person-led not system led to deliver what people need. The support service will use a trauma informed approach and caseworkers will need to work with a small number of people who access the service to provide a proactive support service based on individual needs. The recommended ratio of support worker to person using the service is 1:7. The awarded provider will be responsible for the day-to-day operations of the Housing First Service and must work cooperatively and collaboratively with the housing providers, Housing Options and Homeless Service and other key partners to provide a holistic service to those accessing support. The service must adhere to the seven key principles of Housing First: - People have the right to a home; - Flexible support is provided for as long as an individual needs it; - Housing and support are separated; - Individuals have a choice and control; - An active engagement approach is used; - The service is based on people's strengths, goals and aspirations; and - A harm reduction approach is adopted.

Renewal: There are two optional extension periods within the Contract which will be awarded at the sole discretion of Dumfries and Galloway Council. The extensions will be for 12 months each.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ab97
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063718-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£769,235 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20254 months ago
Submission Deadline
12 Nov 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DUMFRIES AND GALLOWAY COUNCIL
Contact Name
Not specified
Contact Email
procurement.peopleandprojects@dumgal.gov.uk
Contact Phone
+44 3033333000

Buyer Location

Locality
DUMFRIES
Postcode
DG1 2HP
Post Town
Dumfries and Galloway
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM92 Dumfries and Galloway
Delivery Location
TLM92 Dumfries and Galloway

Local Authority
Dumfries and Galloway
Electoral Ward
Nith
Westminster Constituency
Dumfries and Galloway

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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