Award

Oliver McGowan Training (Tier 2 and Tier 1 part 2)

NHS NORTH EAST LONDON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

10 Oct 2025 at 09:31

Summary of the contracting process

NHS North East London Integrated Care Board has awarded a contract to First Response Training and Consultancy Services Limited, valued at £424,000, for the provision of Oliver McGowan Training (Tier 2 and Tier 1 part 2), a mandatory requirement following the 2022 Health and Care Act. The training will enhance the capacity and knowledge of healthcare staff in supporting individuals with Learning Disabilities and Autism across North East London, covering regions such as Barking and Dagenham, City of London, Hackney, Havering, Newham, Redbridge, Tower Hamlets, and Waltham Forest. The procurement process, which began with limited competition, reached the award stage on 26th September 2025, with the contract commencing on 24th October 2025 and set to conclude a year later.

This tender presents significant opportunities for businesses specialising in education and training services, especially those with experience in healthcare training and legislative compliance. Companies equipped to deliver specialised training sessions and collaborate with local authorities and voluntary sector organisations will find this contract beneficial for expansion. Furthermore, businesses with the capacity to recruit and train individuals with lived experience can leverage this opportunity to enhance training deliverables, thus contributing to addressing health inequalities and providing employment for individuals with Learning Disabilities and Autism.

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Notice Title

Oliver McGowan Training (Tier 2 and Tier 1 part 2)

Notice Description

The service will cover the geographic boundaries of the North East London Health and Care Partnership (Barking and Dagenham, City of London, Hackney, Havering, Newham, Redbridge, Tower Hamlets, and Waltham Forest). The service aims to support providers of health and social care services in North East London to increase the knowledge and skills of their staff in supporting people with Learning Disabilities and Autism and to ensure compliance with relevant legislation. It will: * Deliver 300 Tier 2 Oliver McGowan training sessions over an 18 month period * Deliver 100 Tier 1 part 2 Oliver McGowan training sessions over an 18 month period * Ensure that all training delivery is compliant with the Oliver McGowan code of practice * Collaborate with NEL's in-house training hub for Oliver McGowan training * Increase the capacity across NEL of trainers with lived experience to deliver Oliver McGowan training sessions * Support individuals with lived experience to maintain paid work in delivering Oliver McGowan training sessions Service description Following the introduction of a statutory requirement for training on learning disability and autism in the 2022 Health and Care Act, providers of Health and Social Care have a duty to upskill their staff. The gold standard of this training is Oliver McGowan Training and this service will increase the number of Tier 1 and Tier 2 trained staff across North East London. The service will meet a gap by training 3000 staff in Tier 1 part 2 training and helping North East London to introduce Tier 2 training, with an expected 9000 staff completing the training across the length of the contract. It is expected that at least 30% of sessions will be delivered between September 2025 and March 2026, with the remaining sessions profiled across the 2026-27 financial year. The service will collaboratively support delivery of Oliver McGowan Training internally through our selected hub. This will support the sustainability of training delivery across North East London, with best practice shared between delivery partners. The service will predominantly deliver training across the boroughs of Waltham Forest, Havering, Barking and Dagenham and Redbridge, though coverage of the entire geography of North East London should be available where required. To ensure adequate capacity of the training across North East London, this service should work with partners to recruit, train and retain experts with lived experience to deliver the training sessions. This will provide paid employment opportunities to individuals with Learning Disabilities and Autism and support our tackling of health inequalities. This may include working with voluntary sector organisations and local authorities to ensure that individuals are supported appropriately, and an expectation to provide pastoral support to experts with lived experience is inherent in the service. Performance and Outcome Measures - Reported Monthly and Annual Summary Targets and KPIs: * Tier 1 Training Delivery & Participation: Total number of Tier 1 sessions delivered and corresponding attendance rates. * Tier 2 Training Delivery & Participation: Total number of Tier 2 sessions delivered and corresponding attendance rates. * Percentage of staff demonstrating increased knowledge of Learning Disabilities and Autism (LD&A) following Oliver McGowan Training: Measured by the improvement in pre- and post-training assessment scores * New trainers with lived experience recruited: Number of newly recruited trainers with lived experience in the last quarter. * Cumulative trainers with lived experience: Total number of trainers with lived experience recruited since the start of the contract. * Active trainers with lived experience: Number of unique trainers with lived experience who delivered training in the last quarter. Data reporting Reporting to NHS North East London ICB (monthly on the 10th of the month or nearest working day) * Number of attendees to Tier 1 Part 2 training by employer * Total number of attendees of Tier 1 Part 2 training * Fill rate of Tier 1 Part 2 sessions (session capacity, session booking rate, session attendance rate) * Number of attendees to Tier 1 Part 2 training by employer * Total number of attendees of Tier 1 Part 2 training * Fill rate of Tier 1 Part 2 sessions (session capacity, session booking rate, session attendance rate) * Recruitment and retention data for experts with lived experience * Feedback on training sessions, split by Tiers 1 and 2 * Service provider will be expected to attend quarterly contractual meetings with the contract manager/commissioner to present and discuss data and reports. Reporting to individual employers (weekly on a Monday) * Attendees of training sessions for individual employer only by date * Non-attendees for individual employer only Evaluation * The Provider will be expected to produce an annual evaluation report by no later than month 12 of each financial year of the contract. * The commissioner will liaise with the provider as to any relevant criteria and measures to be incorporated in the report. A voluntary eight (8) working days standstill period is now in force pursuant to Section 51 of the Procurement Act; this period will end at midnight on 22/10/2025. The Authority will not enter into the proposed contract before 23/102025. Following this standstill period, the proposed contract will be awarded to First Response Training and Consultancy Services Limited. For the avoid of doubt the value is PS424,000 excluding VAT.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ac77
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064050-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£424,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Sep 20255 months ago
Contract Period
23 Oct 2025 - 23 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST LONDON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 5HJ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Blackwall & Cubitt Town
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

FIRST RESPONSE TRAINING AND CONSULTANCY SERVICES

Open Contracting Data Standard (OCDS)

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