This public procurement record has 4 releases in its history.

Award

19 May 2026 at 15:28

Award

08 Jan 2026 at 15:08

Award

13 Oct 2025 at 10:08

Award

10 Oct 2025 at 13:15

Summary of the contracting process

The Department for Business & Trade has completed a direct award procurement contract with Post Office Ltd for the provision of document disclosure services under the Capture Redress Scheme. This scheme addresses financial redress for postmasters affected by issues associated with the Capture software, used between 1992 and 2000. The buyer, based in London at the Old Admiralty Building, finalised the contract on 5th December 2025. The process is classified under 'Miscellaneous business and business-related services', with a total contract value of £5,387,238 inclusive of VAT. The contract is set to run until 28th October 2030, contingent upon the processing of all valid claims potentially spanning a period of up to 5 years. This contract marks the award stage of the procurement process, following a completed tender phase.

This procurement offers a unique opportunity for businesses involved in data management and disclosure services, particularly those with capabilities in handling complex historical data and facilitating large-scale redress schemes. The direct award method signifies exclusivity based on Post Office Ltd's singular capacity to supply the necessary claimant information, due to intellectual property and exclusive rights management. Organisations with robust systems for data sharing and integration would be well-suited, though this specific contract pivots on the information monopoly of Post Office Ltd. Future opportunities for expansion in this space may arise, leveraging technological advancements and expertise in managing sensitive information dissemination and claims processing frameworks.

How relevant is this notice?

Notice Title

CAPTURE Document Disclosure

Notice Description

DBT has carried out a Direct Award procedure to Post Office Limited in connection with the Capture Redress Scheme. The Contract is for the provision of Disclosure services to faciliate the Capture Redress Scheme. The Contract will be terminated once all valid claims have been proceed, however DBT anticipates that the Contract shall be in place no longer than 5 years. This notice replaces the previously published Contract Details Notice (Notice ID: 2026/S 000-001539) on 8th January 2026 that included an incorrect contract value for the value inclusive of VAT. The correct Contract Value is PS5,387,238.

Procurement Information

Post Office Limited is the only supplier with the information needed in order to process Claims under the Capture Redress Scheme

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05accf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045875-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79900000 - Miscellaneous business and business-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,920,037 £1M-£10M
Contracts Value
£4,489,365 £1M-£10M

Notice Dates

Publication Date
19 May 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Oct 20258 months ago
Contract Period
5 Dec 2025 - 28 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR BUSINESS & TRADE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2DY
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

POST OFFICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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