Notice Information
Notice Title
Contact Centre Out of Hours Call Handling
Notice Description
Livv Housing Group requested proposals from service providers to provide emergency and non-emergency out of hours repairs call-handling.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05ad3a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/064375-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Below threshold - unknown
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79416000 - Public relations services
79510000 - Telephone-answering services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £80,000 Under £100K
Notice Dates
- Publication Date
- 10 Oct 20254 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 31 Aug 20255 months ago
- Contract Period
- 23 Sep 2025 - 23 Sep 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LIVV HOUSING GROUP
- Contact Name
- Claire Paton
- Contact Email
- procurement@livvhousinggroup.com
- Contact Phone
- Not specified
Buyer Location
- Locality
- PRESCOT
- Postcode
- L34 1PJ
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD71 East Merseyside
- Delivery Location
- Not specified
-
- Local Authority
- Knowsley
- Electoral Ward
- St Michaels
- Westminster Constituency
- Knowsley
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/064375-2025
10th October 2025 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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