D3 Tenders | Surrey Appropriate Adult Volunteering Service (SAAVS) Request For Information

Notice Information

Notice Title

Surrey Appropriate Adult Volunteering Service (SAAVS) Request For Information

Notice Description

Surrey County Council (SCC, the Council) is required under the Police and Criminal Evidence Act (PACE) 1984 and the Crime and Disorder Act 1998 to provide a statutory service of an Appropriate Adult. The presence of an Appropriate Adult provides one of the essential checks and balances within the criminal justice process and ensures that the rights of children, young people and vulnerable adults are protected. To meet this statutory service, SCC is planning to commission a high-quality Appropriate Adult Service which safeguards the interests, rights, entitlements and welfare of children, young people and vulnerable adults in Surrey who are suspected of a criminal offence, by ensuring that they are treated in a fair and just manner and are able to participate effectively where parents/carers, or the person with parental responsibility, are unable or unwilling to attend. To understand the current market and supplier landscape (before launching any formal tender opportunity), Surrey County Council is issuing a Request For Information (RFI). The RFI will help us to gather detailed insights from potential suppliers regarding their capabilities, capacity and interest in meeting the requirements for Surrey Appropriate Adult Volunteering Service (SAAVS). SCC envisage that the new contract will start on 1st April 2026 with a proposed contract term of 3 years, however this is subject to change. SCC is looking at different pricing options, including fixed budget envelope. In this instance, all costs associated with delivery of this service including but not limited to expenses, administrative, IT/equipment etc. will need to be met within the fixed price envelope. This means that the contract is structured as a flat-rate agreement and not as a per-appointment billing model (i.e. there will be no payments per individual appointments). More information about this RFI and how to respond can be found on Proactis, the e-tendering portal (https://supplierlive.proactisp2p.com/Account/Login) under project reference RFX1000794 - SCC AW Surrey Appropriate Adult Volunteering Service RFI. Please note that this RFI is not an invitation to tender. All information provided in this document is indicative and for information purposes only. All responses will be treated with confidentiality. Potential bidders will not be prejudiced by any response or failure to respond to the soft market testing. Potential bidders must also note that a response to this soft market testing exercise does not guarantee an invitation to participate in this or any future procurement exercise that the Council may conduct. For the avoidance of doubt no information provided in response to this questionnaire will be used by the Council in assessing providers during any future procurement process.

Planning Information

Surrey County Council (SCC, the Council) is required under the Police and Criminal Evidence Act (PACE) 1984 and the Crime and Disorder Act 1998 to provide a statutory service of an Appropriate Adult. The presence of an Appropriate Adult provides one of the essential checks and balances within the criminal justice process and ensures that the rights of children, young people and vulnerable adults are protected. To meet this statutory service, SCC is planning to commission a high-quality Appropriate Adult Service which safeguards the interests, rights, entitlements and welfare of children, young people and vulnerable adults in Surrey who are suspected of a criminal offence, by ensuring that they are treated in a fair and just manner and are able to participate effectively where parents/carers, or the person with parental responsibility, are unable or unwilling to attend. To understand the current market and supplier landscape (before launching any formal tender opportunity), Surrey County Council is issuing a Request For Information (RFI). The RFI will help us to gather detailed insights from potential suppliers regarding their capabilities, capacity and interest in meeting the requirements for Surrey Appropriate Adult Volunteering Service (SAAVS). SCC envisage that the new contract will start on 1st April 2026 with a proposed contract term of 3 years, however this is subject to change. SCC is looking at different pricing options, including fixed budget envelope. In this instance, all costs associated with delivery of this service including but not limited to expenses, administrative, IT/equipment etc. will need to be met within the fixed price envelope. This means that the contract is structured as a flat-rate agreement and not as a per-appointment billing model (i.e. there will be no payments per individual appointments). More information about this RFI and how to respond can be found on Proactis, the e-tendering portal (https://supplierlive.proactisp2p.com/Account/Login) under project reference RFX1000794 - SCC AW Surrey Appropriate Adult Volunteering Service RFI. Please note that this RFI is not an invitation to tender. All information provided in this document is indicative and for information purposes only. All responses will be treated with confidentiality. Potential bidders will not be prejudiced by any response or failure to respond to the soft market testing. Potential bidders must also note that a response to this soft market testing exercise does not guarantee an invitation to participate in this or any future procurement exercise that the Council may conduct. For the avoidance of doubt no information provided in response to this questionnaire will be used by the Council in assessing providers during any future procurement process.

Notice Details

Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-05cda8
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/065754-2025
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: SME, VCSE
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 85 - Health and social work services
CPV Codes: 85000000 - Health and social work services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 16 Oct 20251 months ago
Submission Deadline: Not specified
Future Notice Date: 30 Oct 2025Expired
Award Date: Not specified
Contract Period: 31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer: SURREY COUNTY COUNCIL
Contact Name: Not specified
Contact Email: procurementpmo@eastsussex.gov.uk
Contact Phone: Not specified

Buyer Location

Locality: REIGATE
Postcode: RH2 8EF
Post Town: Redhill
Country: England
Major Region (ITL 1): TLJ South East (England)
Basic Region (ITL 2): TLJ2 Surrey, East and West Sussex
Small Region (ITL 3): TLJ26 East Surrey
Delivery Location: TLJ2 Surrey, East and West Sussex
Local Authority: Reigate and Banstead
Electoral Ward: South Park & Woodhatch
Westminster Constituency: Reigate

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/065754-2025
16th October 2025 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05cda8-2025-10-16T06:46:37+01:00",
    "date": "2025-10-16T06:46:37+01:00",
    "ocid": "ocds-h6vhtk-05cda8",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PWRH-8974-TNBV",
            "name": "Surrey County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PWRH-8974-TNBV"
            },
            "address": {
                "streetAddress": "Woodhatch Place, 11 Cockshot Hill",
                "locality": "Reigate",
                "postalCode": "RH2 8EF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ26"
            },
            "contactPoint": {
                "email": "ProcurementPMO@eastsussex.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PWRH-8974-TNBV",
        "name": "Surrey County Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Surrey County Council (SCC, the Council) is required under the Police and Criminal Evidence Act (PACE) 1984 and the Crime and Disorder Act 1998 to provide a statutory service of an Appropriate Adult. The presence of an Appropriate Adult provides one of the essential checks and balances within the criminal justice process and ensures that the rights of children, young people and vulnerable adults are protected. To meet this statutory service, SCC is planning to commission a high-quality Appropriate Adult Service which safeguards the interests, rights, entitlements and welfare of children, young people and vulnerable adults in Surrey who are suspected of a criminal offence, by ensuring that they are treated in a fair and just manner and are able to participate effectively where parents/carers, or the person with parental responsibility, are unable or unwilling to attend. To understand the current market and supplier landscape (before launching any formal tender opportunity), Surrey County Council is issuing a Request For Information (RFI). The RFI will help us to gather detailed insights from potential suppliers regarding their capabilities, capacity and interest in meeting the requirements for Surrey Appropriate Adult Volunteering Service (SAAVS). SCC envisage that the new contract will start on 1st April 2026 with a proposed contract term of 3 years, however this is subject to change. SCC is looking at different pricing options, including fixed budget envelope. In this instance, all costs associated with delivery of this service including but not limited to expenses, administrative, IT/equipment etc. will need to be met within the fixed price envelope. This means that the contract is structured as a flat-rate agreement and not as a per-appointment billing model (i.e. there will be no payments per individual appointments). More information about this RFI and how to respond can be found on Proactis, the e-tendering portal (https://supplierlive.proactisp2p.com/Account/Login) under project reference RFX1000794 - SCC AW Surrey Appropriate Adult Volunteering Service RFI. Please note that this RFI is not an invitation to tender. All information provided in this document is indicative and for information purposes only. All responses will be treated with confidentiality. Potential bidders will not be prejudiced by any response or failure to respond to the soft market testing. Potential bidders must also note that a response to this soft market testing exercise does not guarantee an invitation to participate in this or any future procurement exercise that the Council may conduct. For the avoidance of doubt no information provided in response to this questionnaire will be used by the Council in assessing providers during any future procurement process.",
                "dueDate": "2025-10-30T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "065754-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/065754-2025",
                "datePublished": "2025-10-16T06:46:37+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ocds-h6vhtk-05cda8",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Surrey Appropriate Adult Volunteering Service (SAAVS) Request For Information",
        "description": "Surrey County Council (SCC, the Council) is required under the Police and Criminal Evidence Act (PACE) 1984 and the Crime and Disorder Act 1998 to provide a statutory service of an Appropriate Adult. The presence of an Appropriate Adult provides one of the essential checks and balances within the criminal justice process and ensures that the rights of children, young people and vulnerable adults are protected. To meet this statutory service, SCC is planning to commission a high-quality Appropriate Adult Service which safeguards the interests, rights, entitlements and welfare of children, young people and vulnerable adults in Surrey who are suspected of a criminal offence, by ensuring that they are treated in a fair and just manner and are able to participate effectively where parents/carers, or the person with parental responsibility, are unable or unwilling to attend. To understand the current market and supplier landscape (before launching any formal tender opportunity), Surrey County Council is issuing a Request For Information (RFI). The RFI will help us to gather detailed insights from potential suppliers regarding their capabilities, capacity and interest in meeting the requirements for Surrey Appropriate Adult Volunteering Service (SAAVS). SCC envisage that the new contract will start on 1st April 2026 with a proposed contract term of 3 years, however this is subject to change. SCC is looking at different pricing options, including fixed budget envelope. In this instance, all costs associated with delivery of this service including but not limited to expenses, administrative, IT/equipment etc. will need to be met within the fixed price envelope. This means that the contract is structured as a flat-rate agreement and not as a per-appointment billing model (i.e. there will be no payments per individual appointments). More information about this RFI and how to respond can be found on Proactis, the e-tendering portal (https://supplierlive.proactisp2p.com/Account/Login) under project reference RFX1000794 - SCC AW Surrey Appropriate Adult Volunteering Service RFI. Please note that this RFI is not an invitation to tender. All information provided in this document is indicative and for information purposes only. All responses will be treated with confidentiality. Potential bidders will not be prejudiced by any response or failure to respond to the soft market testing. Potential bidders must also note that a response to this soft market testing exercise does not guarantee an invitation to participate in this or any future procurement exercise that the Council may conduct. For the avoidance of doubt no information provided in response to this questionnaire will be used by the Council in assessing providers during any future procurement process.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ2",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2029-03-31T23:59:59+01:00"
                },
                "status": "planning"
            }
        ],
        "status": "planning"
    },
    "language": "en"
}