Tender

CBC Operator for the Walled Garden Cafe Concession - Tilgate Park

CRAWLEY BOROUGH COUNCIL

This public procurement record has 3 releases in its history.

TenderUpdate

18 Nov 2025 at 16:22

TenderUpdate

16 Oct 2025 at 14:51

Tender

16 Oct 2025 at 14:48

Summary of the contracting process

Crawley Borough Council is seeking tenders for the operation of the Walled Garden Café concession at Tilgate Park, Crawley. The tender process is following the Open Procedure under the UK Procurement Act 2023. The concession contract is valued at approximately GBP 4,800,000 and is scheduled to commence on 1st April 2026, continuing for ten years until 31st March 2036. The key deadlines approaching include the tender submission deadline of 27th November 2025 and the award decision by 12th December 2025. The opportunity is marked by its focus on catering services within the service industry category and is situated in the United Kingdom's region of Crawley.

This tender offers significant business growth potential for companies experienced in managing high-quality catering operations. With an average revenue of approximately GBP 480,695 annually reported by the current operator, this tender represents a substantial commercial opportunity. Businesses capable of delivering exceptional service, managing visitor experiences, and offering cost-effective solutions are well-suited to apply. The successful supplier will manage the café concession to ensure an inclusive and warm environment, making it an ideal opportunity for companies dedicated to enhancing visitor experiences and fostering community engagement within a natural setting.

How relevant is this notice?

Notice Information

Notice Title

CBC Operator for the Walled Garden Cafe Concession - Tilgate Park

Notice Description

Crawley Borough Council (the Council) is inviting tenders to operate the Walled Garden Cafe concession at Tilgate Park. The Council requires the successful supplier to recognise the importance a high-quality catering operation is to the visitor experience. The offering is to be a warm, inclusive space where families and individuals can relax, connect and create positive memories. The Commencement Date for the delivery of the concession is scheduled to be on 1st April 2026 at 00:00 hours. The concession Contract will be awarded for a period of 10 years until 31st March 2036. The Council is procuring this concession contract following the Open Procedure under the UK Procurement Act 2023 (and its supporting Regulations) and the Council's Procurement Code. The Council will be awarding one Contract for the provision of the concession detailed in the Specification. The Council is seeking to contract with an organisation that will manage the concession to the highest levels of satisfaction, professional standards and cost effectiveness. The Contractor will be expected to deliver improvements to service delivery and value for money over the life of the contract. This Information for Bidders document contains the information and instructions that Bidders need to ensure that a compliant and completed tender is submitted. Please read the Information for Bidders document carefully as failure to comply with any instructions may result in the rejection or disqualification of your tender from this tender process. The current operator has reported that: * The average utilities bills over the last five years was PS28,611 per annum * The average revenue over the last five years has been PS480,695 per annum

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ce37
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074932-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services


CPV Codes

55520000 - Catering services

Notice Value(s)

Tender Value
£4,800,000 £1M-£10M
Lots Value
£4,800,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20252 weeks ago
Submission Deadline
27 Nov 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CRAWLEY BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@crawley.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
CRAWLEY
Postcode
RH10 1UZ
Post Town
Redhill
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ28 West Sussex (North East)
Delivery Location
Not specified

Local Authority
Crawley
Electoral Ward
Three Bridges
Westminster Constituency
Crawley

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05ce37-2025-11-18T16:22:03Z",
    "date": "2025-11-18T16:22:03Z",
    "ocid": "ocds-h6vhtk-05ce37",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PRCZ-5935-JVMN",
            "name": "Crawley Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PRCZ-5935-JVMN"
            },
            "address": {
                "streetAddress": "The Create Building, The Boulevard",
                "locality": "Crawley",
                "postalCode": "RH10 1UZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ28"
            },
            "contactPoint": {
                "email": "procurement@crawley.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PRCZ-5935-JVMN",
        "name": "Crawley Borough Council"
    },
    "tender": {
        "id": "ocds-h6vhtk-05ce37",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "CBC Operator for the Walled Garden Cafe Concession - Tilgate Park",
        "description": "Crawley Borough Council (the Council) is inviting tenders to operate the Walled Garden Cafe concession at Tilgate Park. The Council requires the successful supplier to recognise the importance a high-quality catering operation is to the visitor experience. The offering is to be a warm, inclusive space where families and individuals can relax, connect and create positive memories. The Commencement Date for the delivery of the concession is scheduled to be on 1st April 2026 at 00:00 hours. The concession Contract will be awarded for a period of 10 years until 31st March 2036. The Council is procuring this concession contract following the Open Procedure under the UK Procurement Act 2023 (and its supporting Regulations) and the Council's Procurement Code. The Council will be awarding one Contract for the provision of the concession detailed in the Specification. The Council is seeking to contract with an organisation that will manage the concession to the highest levels of satisfaction, professional standards and cost effectiveness. The Contractor will be expected to deliver improvements to service delivery and value for money over the life of the contract. This Information for Bidders document contains the information and instructions that Bidders need to ensure that a compliant and completed tender is submitted. Please read the Information for Bidders document carefully as failure to comply with any instructions may result in the rejection or disqualification of your tender from this tender process. The current operator has reported that: * The average utilities bills over the last five years was PS28,611 per annum * The average revenue over the last five years has been PS480,695 per annum",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "55520000",
                        "description": "Catering services"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 5760000,
            "amount": 4800000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "specialRegime": [
            "concession"
        ],
        "aboveThreshold": true,
        "submissionMethodDetails": "https://in-tendhost.co.uk/sesharedservices/aspx/ProjectManage/38718",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-11-27T12:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-11-14T12:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2025-12-12T23:59:59+00:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 5760000,
                    "amount": 4800000,
                    "currency": "AED"
                },
                "awardCriteria": {
                    "weightingDescription": "As shown within documentation",
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Simple description",
                            "description": "As shown within documentation"
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2036-03-31T23:59:59+01:00"
                }
            }
        ],
        "documents": [
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "url": "https://in-tendhost.co.uk/sesharedservices/aspx/ProjectManage/38718"
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "066013-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/066013-2025",
                "datePublished": "2025-10-16T15:48:24+01:00",
                "format": "text/html"
            },
            {
                "id": "066021-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/066021-2025",
                "datePublished": "2025-10-16T15:51:35+01:00",
                "format": "text/html"
            },
            {
                "id": "074932-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/074932-2025",
                "datePublished": "2025-11-18T16:22:03Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}