Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

ICT Fully Managed Service

Castle Point Borough Council

This public procurement record has 3 releases in its history.

Award

30 Sep 2026 at 15:24

UK7 - Contract Details Notice
Award

24 Apr 2026 at 14:16

UK6 - Contract Award Notice
Tender

17 Oct 2025 at 15:28

UK4 - Tender Notice
Summary of the contracting process

Castle Point Borough Council, through the Essex Procurement Partnership, procured a fully managed information and communications technology service to improve the efficiency, responsiveness and quality of the council’s services. The requirement covers IT services, including support, software development and consulting. The service is for the council, with delivery identified in the United Kingdom. It was procured as one lot, covering the full managed-service requirement rather than separate service packages.

The procurement is complete and the contract was awarded to Aujla Business Systems Limited. The award was made on 24 April 2026 for £1,933,858.40 excluding VAT (£2,320,630.08 including VAT). The contract was signed on 30 September 2026 and runs from 1 October 2026 to 30 September 2028, with two possible one-year extensions at the council’s discretion, giving a maximum end date of 30 September 2030. The open, competitive flexible procedure had two stages; the second stage was limited to five candidates. The council received three bids. Selection considered organisational standards, security, service levels and technology. Evaluation weighted the technical response at 45%, social value at 5% and commercial response at 50%.

For suppliers competing for this council’s future managed ICT requirement, the award demonstrates demand for a provider able to take responsibility for a broad IT service and deliver measurable operational performance. Credible competitors will need to evidence strong technical capability across service desk operations, business-critical applications, data recovery, security and asset management, as well as dependable response and resolution against defined service levels. The council’s selection questions also point to organisational standards, security arrangements, service levels and technology as important participation considerations. Suppliers should be able to demonstrate continuous service improvement, user satisfaction and accurate asset records, alongside a competitive commercial offer and a clear social-value contribution. The competition reached three final bidders, including two SMEs, showing that smaller providers also competed at this scale.

How relevant is this notice?

Notice Information

Notice Title

ICT Fully Managed Service

Notice Description

Castle Point Borough Council (CPBC) via the Essex Procurement Partnership (EPP) is seeking provision of an ICT Fully Managed Service, designed to enhance the efficiency, responsiveness, and quality of services provided by CPBC

Lot Information

Lot 1

Renewal: Contract length will be 30 months with the option to extend for a further 1+1 year which is solely at the discretion of the Council. This period includes an implementation period of 6 months with the service commencing on 1st October 2026 until 30th September 2030.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05cf12
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092488-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,500,000 £1M-£10M
Lots Value
£2,500,000 £1M-£10M
Awards Value
£1,933,858 £1M-£10M
Contracts Value
£1,933,858 £1M-£10M

Notice Dates

Publication Date
30 Sep 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Apr 20266 months ago
Contract Period
1 Oct 2026 - 30 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Castle Point Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BENFLEET
Postcode
SS7 1TF
Postcode Area
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
Not specified
Local Authority
Castle Point
Electoral Ward
Thundersley South
Westminster Constituency
Castle Point

Supplier Information

Number of Suppliers
1
Supplier Name

AUJLA BUSINESS SYSTEMS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...