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Information Systems Services Framework Agreement

Northern Powergrid (Northeast) plc

This public procurement record has 3 releases in its history.

TenderUpdate

13 Nov 2025 at 17:03

UK4 - Tender Notice
TenderUpdate

24 Oct 2025 at 12:07

UK4 - Tender Notice
Tender

20 Oct 2025 at 17:02

UK4 - Tender Notice
Summary of the contracting process

Northern Powergrid (Northeast) plc, a private utility company based in Newcastle upon Tyne, United Kingdom, is currently in the tender stage of establishing an Information Systems Services Framework Agreement. The procurement process aims to address digital, cyber, and managed service needs through a framework consisting of ten lots, ranging from infrastructure operations to testing services. This contract is being managed under a selective and competitive flexible procedure with framework agreements for relevant lots. The expression of interest deadline is set for 8th December 2025, with the award period concluding on 1st May 2026. The total estimated value of this procurement process amounts to £455 million, highlighting a significant opportunity in the IT services category, notably in consulting, software development, and support services across the UK.

This tender presents a significant opportunity for businesses specializing in IT services to secure high-value contracts. It is particularly suitable for companies experienced in infrastructure operations, application maintenance, cyber security, service integration, Oracle services, and other IT-related managed services. Such businesses could benefit from a stable long-term relationship through a framework agreement with Northern Powergrid. Moreover, the inclusion of future requirements invites innovative solutions and adaptation, offering further project opportunities. SMEs will find several lots specifically marked as suitable, providing a level playing field for smaller enterprises to compete. With a framework set to handle both direct awards and mini competitions, a wide array of businesses stand a chance to grow and expand their footprint in the utilities sector.

How relevant is this notice?

Notice Information

Notice Title

Information Systems Services Framework Agreement

Notice Description

Northern Powergrid is looking to establish an Information System Services Framework Agreement that will deliver all regulated business digital, cyber, and managed service requirements across the following ten Lots: 1. Infrastructure Operations 2. Application Operations 3. End User Computing 4. Cyber Operations 5. Service Integration 6. Oracle 7. Technical Services 8. Transformation Services 9. Platform Engineering 10. Testing Services Lots 1 to 6 (inclusive) are "business as usual" managed services. Lots 7 to 10 (inclusive) are future requirements that are required to respond to our evolving industry.

Lot Information

Infrastructure Operations

Provision of infrastructure operation services, including but not limited to data centre services, data centre networking, infrastructure security services, and business continuity.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Application Operations

Provision of application operation services including but not limited to application maintenance and support, service deployment and decommissioning, lifecycle management, application security services, and business continuity.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

End User Experience

Provision of end user experience services including but not limited to service desk, end user compute, and Teams rooms.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Cyber Operations

Provision of cyber operation services including but not limited to security testing, security incident response, business continuity, and crypto management.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Service Integration

Provision of service integration services including but not limited to service operation, continual service improvement, eco-system vendor management, and service quality.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Oracle

Provision of Oracle services including but not limited to application support, annual upgrades, vulnerability management, and platform/cloud management.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Technical Services

Provision of technical services including but not limited to governance, demand management, dispute resolution, and service level agreement management.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Transformation Services

Provision of transformation services including but not limited to programme and project delivery services, technical delivery services, system integration, and data/business analysis.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Platform Engineering

Provision of platform engineering services including but not limited to platform engineering and automation, cloud and hybrid integration, developer enablement, development, security & operations and compliance, Observability and reliability engineering, and platform operations and continuous improvement.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Testing Services

Provision of testing services including but not limited to test service set-up and governance, functional testing services, performance and load testing, integration testing, data testing services, and compatibility testing.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d028
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073727-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£455,000,000 £100M-£1B
Lots Value
£379,234,246 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 May 2026 - 30 Apr 2029 3-4 years
Recurrence
2033-04-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Northern Powergrid (Northeast) plc
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 6AF
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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