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Information Systems Services Framework Agreement

Northern Powergrid (Northeast) plc

This public procurement record has 4 releases in its history.

Award

16 Oct 2026 at 15:21

UK6 - Contract Award Notice
TenderUpdate

13 Nov 2025 at 17:03

UK4 - Tender Notice
TenderUpdate

24 Oct 2025 at 12:07

UK4 - Tender Notice
Tender

20 Oct 2025 at 17:02

UK4 - Tender Notice
Summary of the contracting process

Northern Powergrid (Northeast) plc is establishing an information systems services framework for its regulated electricity business. The scope covers infrastructure and application operations, end-user computing, cyber operations, service integration and Oracle services, alongside technical and transformation services, platform engineering and testing. The first six lots cover ongoing managed services; the remaining lots address future needs as the industry changes. Work is delivered across the United Kingdom. The services span IT operations and support, cybersecurity, systems integration, technology transformation, cloud and platform engineering, and software testing (CPV 72000000).

The procurement is complete and awards have been made for Lots 1–7. Lot 8, transformation services, Lot 9, platform engineering, and Lot 10, testing services, remain recorded as active; no award for these lots is reported here. The selective competitive flexible procedure used a two-stage process, with a procurement questionnaire followed by an invitation to negotiate. The overall estimated framework value is £455 million gross. The awarded lots have individual gross values of £8,719,783 for infrastructure operations, £11,023,840 for application operations, £12,735,360 for end-user experience, £4,972,800 for cyber operations, £4,972,800 for service integration, £13,725,000 for Oracle and £1,075,083.43 for technical services. Awarded suppliers are Tata Consultancy Services Ltd for Lots 1 and 2, IT Professional Services Limited for Lot 3, Expleo UK Limited for Lot 4 and Mastek UK Limited for Lot 5; no suppliers are identified for Lots 6 and 7. Awards are dated 16 October 2026. The awarded contracts are scheduled to run from 28 October 2026 to 28 October 2029, with extensions potentially taking the framework period to 2034. For Lots 1–7, price carries 45 or 65 per cent, technical quality 30 or 50 per cent, and terms and conditions 5 per cent. For Lots 8–10, technical quality is weighted at 95 per cent and terms and conditions at 5 per cent.

This framework shows demand from a regulated electricity network for both dependable, business-as-usual IT services and specialist capability to support changing industry needs. Relevant suppliers need demonstrable delivery strength in the particular service area they pursue: infrastructure or application operations, end-user computing, cyber operations, service integration, Oracle, technical services, transformation, platform engineering or testing. Transformation providers should be able to deliver programmes and projects, technical delivery, systems integration and data or business analysis. Platform specialists need cloud and hybrid integration, automation, developer enablement, security and operations, compliance, observability, reliability and platform operations. Testing capability spans governance and service set-up, functional, performance, load, integration, data and compatibility testing. Technical quality was especially important in the future-facing lots, while the managed-service lots balanced technical quality with price. SMEs were explicitly considered suitable for several lots, including end-user experience, cyber operations, service integration, Oracle and technical services.

How relevant is this notice?

Notice Information

Notice Title

Information Systems Services Framework Agreement

Notice Description

Northern Powergrid is looking to establish an Information System Services Framework Agreement that will deliver all regulated business digital, cyber, and managed service requirements across the following ten Lots: 1. Infrastructure Operations 2. Application Operations 3. End User Computing 4. Cyber Operations 5. Service Integration 6. Oracle 7. Technical Services 8. Transformation Services 9. Platform Engineering 10. Testing Services Lots 1 to 6 (inclusive) are "business as usual" managed services. Lots 7 to 10 (inclusive) are future requirements that are required to respond to our evolving industry.

Lot Information

Infrastructure Operations

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Application Operations

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

End User Experience

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Cyber Operations

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Service Integration

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Oracle

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Technical Services

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Transformation Services

Provision of transformation services including but not limited to programme and project delivery services, technical delivery services, system integration, and data/business analysis.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Platform Engineering

Provision of platform engineering services including but not limited to platform engineering and automation, cloud and hybrid integration, developer enablement, development, security & operations and compliance, Observability and reliability engineering, and platform operations and continuous improvement.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Testing Services

Provision of testing services including but not limited to test service set-up and governance, functional testing services, performance and load testing, integration testing, data testing services, and compatibility testing.

Options: There will be a requirement to procure additional services that are not identified by the contract award date.

Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d028
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098076-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£455,000,000 £100M-£1B
Lots Value
£379,234,246 £100M-£1B
Awards Value
£35,274,216 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Oct 20261 weeks ago
Contract Period
28 Oct 2026 - 28 Oct 2029 3-4 years
Recurrence
2033-04-01

Notice Status

Tender Status
Complete
Lots Status
Active, Complete
Awards Status
Active, Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Northern Powergrid (Northeast) plc
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 6AF
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
4
Supplier Names

Tata Consultancy Services Limited

IT Professional Services Limited

Expleo UK Limited

MASTEK (UK) LTD.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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