Notice Information
Notice Title
Information Systems Services Framework Agreement
Notice Description
Northern Powergrid is looking to establish an Information System Services Framework Agreement that will deliver all regulated business digital, cyber, and managed service requirements across the following ten Lots: 1. Infrastructure Operations 2. Application Operations 3. End User Computing 4. Cyber Operations 5. Service Integration 6. Oracle 7. Technical Services 8. Transformation Services 9. Platform Engineering 10. Testing Services Lots 1 to 6 (inclusive) are "business as usual" managed services. Lots 7 to 10 (inclusive) are future requirements that are required to respond to our evolving industry.
Lot Information
Infrastructure Operations
Provision of infrastructure operation services, including but not limited to data centre services, data centre networking, infrastructure security services, and business continuity.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Application OperationsProvision of application operation services including but not limited to application maintenance and support, service deployment and decommissioning, lifecycle management, application security services, and business continuity.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
End User ExperienceProvision of end user experience services including but not limited to service desk, end user compute, and Teams rooms.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Cyber OperationsProvision of cyber operation services including but not limited to security testing, security incident response, business continuity, and crypto management.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Service IntegrationProvision of service integration services including but not limited to service operation, continual service improvement, eco-system vendor management, and service quality.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
OracleProvision of Oracle services including but not limited to application support, annual upgrades, vulnerability management, and platform/cloud management.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Technical ServicesProvision of technical services including but not limited to governance, demand management, dispute resolution, and service level agreement management.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Transformation ServicesProvision of transformation services including but not limited to programme and project delivery services, technical delivery services, system integration, and data/business analysis.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Platform EngineeringProvision of platform engineering services including but not limited to platform engineering and automation, cloud and hybrid integration, developer enablement, development, security & operations and compliance, Observability and reliability engineering, and platform operations and continuous improvement.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Testing ServicesProvision of testing services including but not limited to test service set-up and governance, functional testing services, performance and load testing, integration testing, data testing services, and compatibility testing.
Options: There will be a requirement to procure additional services that are not identified by the contract award date.
Renewal: The initial contract period is three years. There are two extension periods of three years and two years respectively, resulting in a total potential contract period of eight years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05d028
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/073727-2025
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £455,000,000 £100M-£1B
- Lots Value
- £379,234,246 £100M-£1B
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 13 Nov 20253 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Apr 2026 - 30 Apr 2029 3-4 years
- Recurrence
- 2033-04-01
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHERN POWERGRID (NORTHEAST) PLC
- Additional Buyers
- Contact Name
- James Bell
- Contact Email
- james.bell@northernpowergrid.com, purchasing@northernpowergrid.com
- Contact Phone
- +447731024333, 07731024333
Buyer Location
- Locality
- NEWCASTLE UPON TYNE
- Postcode
- NE1 6AF
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- Not specified
-
- Local Authority
- Newcastle upon Tyne
- Electoral Ward
- Monument
- Westminster Constituency
- Newcastle upon Tyne Central and West
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/073727-2025
13th November 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/068162-2025
24th October 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/066869-2025
20th October 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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