Planning

Water Hygiene Maintenance Services

THE ROYAL HOUSEHOLD

This public procurement record has 1 release in its history.

Planning

21 Oct 2025 at 15:05

Summary of the contracting process

The Royal Household, classified as a public authority within sub-central government, is currently in the planning stage for a tender relating to "Water Hygiene Maintenance Services" across multiple sites in London and Windsor. The purpose of this tender is to secure services for planned maintenance and reactive water hygiene remedies. A virtual market engagement session is scheduled for 3rd November 2025 to provide insights into the project and encourage innovative suggestions. The contract is valued at £1,300,000 with an option to extend the engagement beyond its original 3-year term starting on 6th April 2026.

This tender represents a significant opportunity for businesses that specialise in water hygiene maintenance, plumbing, and related consultancy services. Companies with expertise in service innovation, compliance with European and British standards, and familiarity with managing complex estates will find this contract particularly beneficial. Businesses capable of providing comprehensive maintenance solutions, energy and water optimisation, and training will be well-positioned to succeed in this procurement process, enhancing their portfolio and industry standing, while contributing to improved efficiency and sustainability at prestigious sites.

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Notice Title

Water Hygiene Maintenance Services

Notice Description

Summary of Contract Scope for Water Hygiene Services The contract shall contain a number of sites across London & Windsor. Applicants must be technically able to deliver against the contract scope as follows: a. Planned maintenance according to the water risk assessment written schemes across all sites. b. Reactive water hygiene remedials arising from water sampling results across all sites detailed above. c. Routine maintenance of plant equipment, including magnetic filters, Orca copper silver systems, water softeners, ENWA filtration units, and swimming pools. d. Improvement, corrections and adjustments to water systems, as recommended under the risk assessment. e. Additional plumbing works, as agreed. f. Additional water hygiene sampling and other services, as agreed. g. Receive, update, and close out work using the RHPS CAFM system. h. Performance of all maintenance services in accordance with regulatory requirements and recommendations (e.g. O&M manuals and manufacturer's recommendations), as appropriate to each Royal Household Property. i.Maintain industry standards and best practice maintenance and operation throughout the Royal Household Estates. j.Undertake full safety checks on all relevant systems, plant and equipment to ensure full compliance with European and British Standards, Building and Fire Safety Regulations, other statutory and legislative minimum standards, the requirements of the RHPS, and any other relevant technical publications. k.Perform asset list validation and asset tagging of water system assets in the first 90 days of the contract via the RHPS CAFM system. This includes updating relevant schematics and drawings to reflect updates / changes. l.Record and publish findings in regular service reports, including identifying low-use outlets, vacant properties and out of bounds / construction areas that could pose increased risk to water hygiene. m.Maintain all systems appropriate to the operating parameters of the Royal Household Property and assets. n.Provide training tools and materials to RHPS personnel, including for flushing and other agreed activities. o.Endeavour to prolong system life and recommend to the RHPS any variations to system requirements, that would reflect improved value for money. The first report will be six (6) months post the commencement date of the contract. p.Identify to the RHPS team energy and water optimization and reduced utility consumption opportunities. The first report will be six (6) months post the commencement date of the contract. q.Identify potential system risks, and suggest innovative improvements or solutions. r.Propose improved control mechanisms and additional equipment to improve the systems. s.Identify opportunities to reduce energy consumption and carbon emissions. t.Maintain all work areas in a clean, tidy and safe condition free from oil, grease, dust, debris, foreign objects, inappropriate storage and rubbish which will include keeping all work areas in an orderly state. u.Regular reporting to the RHPS, where the contract will be reviewed against Key Performance Indicators (KPIs). For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Water-treatment-work./H6F3BH7JM9 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/H6F3BH7JM9

Planning Information

The Royal Household will be hosting a brief, virtual session which is aimed to introduce the project & invite suggestions for innovation & improvement. This session is scheduled for Monday 3rd November, time TBC, please contact procurement@royal.uk for the invitation.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d0f9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067207-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services

51 - Installation services (except software)

65 - Public utilities

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

45232430 - Water-treatment work

45332200 - Water plumbing work

50411100 - Repair and maintenance services of water meters

51514110 - Installation services of machinery and apparatus for filtering or purifying water

65123000 - Water softening services

90713100 - Consulting services for water-supply and waste-water other than for construction

Notice Value(s)

Tender Value
£1,300,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
3 Nov 2025Expired
Award Date
Not specified
Contract Period
5 Apr 2026 - 5 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ROYAL HOUSEHOLD
Contact Name
Miriam Woods
Contact Email
procurement@royal.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 1AA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London, TLI7 Outer London - West and North West

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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