Notice Information
Notice Title
General and Specialist Information and Advice Services
Notice Description
The General and Specialist Information and Advice contract is made up of the following services: High Street: Provides both general and specialist advice, from form filling to legal representation (where appropriate). Health: Provides a general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. Care Act: Provides a social care general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. This service forms part of the council's statutory duty under the Care Act 2014 to provide information and advice. Palliative Care: Financial advice and support to patients identified as being in the last year of life. This may also extend to family members/carers during the bereavement phase. Disabled Children: Provide specialist benefits advice for Salford families with a disabled child receiving treatment at Pendleton Gateway and other appropriate venues in Salford. This advice may cover welfare benefits as a specialism, and general advice about employment, debt, housing, health and community care. Expectant families: Provide specialist advice about maternity benefits and maternity and paternity employments rights to expectant families, including teenagers, throughout the pregnancy in appropriate settings for Salford patients.
Planning Information
Information available on The Chest
Procurement Information
The Council has undertaken two separate market engagement exercises, one in May 2024 pursuant to the Public Contracts Regulations 2015 and then a further exercise in October 2025 under the Procurement Act 2023. On both occasions we only received one completed questionnaire response, each time from the same organisation
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05d131
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/025321-2026
- Current Stage
- Award
- All Stages
- Planning, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
98 - Other community, social and personal services
-
- CPV Codes
85000000 - Health and social work services
85320000 - Social services
98000000 - Other community, social and personal services
Notice Value(s)
- Tender Value
- £4,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £2,883,960 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Mar 20261 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 23 Feb 2026Expired
- Award Date
- 18 Mar 20261 months ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SALFORD CITY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M27 5DA
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD34 Greater Manchester South West
- Delivery Location
- TLD North West (England), TLD3 Greater Manchester
-
- Local Authority
- Salford
- Electoral Ward
- Swinton & Wardley
- Westminster Constituency
- Worsley and Eccles
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/025321-2026
19th March 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/024757-2026
18th March 2026 - Transparency notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/010057-2026
4th February 2026 - Pipeline notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/067302-2025
22nd October 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-05d131-2026-03-19T15:18:08Z",
"date": "2026-03-19T15:18:08Z",
"ocid": "ocds-h6vhtk-05d131",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PRCJ-7674-MRWM",
"name": "Salford City Council",
"identifier": {
"scheme": "GB-PPON",
"id": "PRCJ-7674-MRWM"
},
"address": {
"streetAddress": "Civic Centre, Chorley Road, Swinton",
"locality": "Manchester",
"postalCode": "M27 5DA",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD34"
},
"contactPoint": {
"email": "procurement@salford.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
}
},
{
"id": "GB-COH-02226364",
"name": "CITIZENS ADVICE BUREAUX (SALFORD)",
"identifier": {
"scheme": "GB-COH",
"id": "02226364"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PPWM-1733-CBRV"
}
],
"address": {
"streetAddress": "Langworthy Cornerstone",
"locality": "Salford",
"postalCode": "M6 5QQ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD34"
},
"contactPoint": {
"email": "elaine.kenny@citizensadvicesalford.org.uk"
},
"roles": [
"supplier"
],
"details": {
"url": "http://www.salfordcab.org.uk",
"scale": "large",
"vcse": true,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
}
],
"buyer": {
"id": "GB-PPON-PRCJ-7674-MRWM",
"name": "Salford City Council"
},
"planning": {
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "Information available on The Chest",
"dueDate": "2025-10-31T23:59:59Z",
"status": "scheduled"
}
],
"documents": [
{
"id": "067302-2025",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/067302-2025",
"datePublished": "2025-10-22T08:48:05+01:00",
"format": "text/html"
},
{
"id": "010057-2026",
"documentType": "plannedProcurementNotice",
"noticeType": "UK1",
"description": "Pipeline notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/010057-2026",
"datePublished": "2026-02-04T14:35:39Z",
"format": "text/html"
}
]
},
"tender": {
"id": "S1850",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "General and Specialist Information and Advice Services",
"description": "The General and Specialist Information and Advice contract is made up of the following services: High Street: Provides both general and specialist advice, from form filling to legal representation (where appropriate). Health: Provides a general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. Care Act: Provides a social care general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. This service forms part of the council's statutory duty under the Care Act 2014 to provide information and advice. Palliative Care: Financial advice and support to patients identified as being in the last year of life. This may also extend to family members/carers during the bereavement phase. Disabled Children: Provide specialist benefits advice for Salford families with a disabled child receiving treatment at Pendleton Gateway and other appropriate venues in Salford. This advice may cover welfare benefits as a specialism, and general advice about employment, debt, housing, health and community care. Expectant families: Provide specialist advice about maternity benefits and maternity and paternity employments rights to expectant families, including teenagers, throughout the pregnancy in appropriate settings for Salford patients.",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85320000",
"description": "Social services"
}
],
"deliveryAddresses": [
{
"region": "UKD",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKD3",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"value": {
"amountGross": 4000000,
"amount": 4000000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"lots": [
{
"id": "1",
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2031-03-31T23:59:59+01:00",
"maxExtentDate": "2033-03-31T23:59:59+01:00"
},
"hasRenewal": true,
"status": "complete"
}
],
"status": "complete",
"specialRegime": [
"lightTouch"
],
"communication": {
"futureNoticeDate": "2026-02-23T23:59:59Z"
},
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "The Council has undertaken two separate market engagement exercises, one in May 2024 pursuant to the Public Contracts Regulations 2015 and then a further exercise in October 2025 under the Procurement Act 2023. On both occasions we only received one completed questionnaire response, each time from the same organisation",
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
}
],
"procurementMethodRationaleClassifications": [
{
"id": "singleSuppliersTechnicalReasons"
}
]
},
"language": "en",
"awards": [
{
"id": "1",
"title": "General and Specialist Information and Advice Services",
"status": "pending",
"value": {
"amountGross": 3460752,
"currency": "GBP",
"amount": 2883960
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-COH-02226364",
"name": "CITIZENS ADVICE BUREAUX (SALFORD)"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85000000",
"description": "Health and social work services"
},
{
"scheme": "CPV",
"id": "98000000",
"description": "Other community, social and personal services"
}
],
"deliveryAddresses": [
{
"region": "UKD3",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKD3",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2031-03-31T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "Dependant on funding and requirements"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "024757-2026",
"documentType": "awardNotice",
"noticeType": "UK5",
"description": "Transparency notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/024757-2026",
"datePublished": "2026-03-18T15:32:16Z",
"format": "text/html"
},
{
"id": "025321-2026",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/025321-2026",
"datePublished": "2026-03-19T15:18:08Z",
"format": "text/html"
}
],
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2026-03-31T23:59:59+01:00",
"status": "scheduled"
}
],
"date": "2026-03-19T00:00:00Z",
"standstillPeriod": {
"endDate": "2026-03-30T23:59:59+01:00"
}
}
]
}