Planning

General and Specialist Information and Advice Services

SALFORD CITY COUNCIL

This public procurement record has 2 releases in its history.

Planning

04 Feb 2026 at 14:35

UK1 - Pipeline Notice
Planning

22 Oct 2025 at 07:48

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Salford City Council is planning a procurement process for the provision of General and Specialist Information and Advice Services, with a budget allocation of £4,000,000. The services encompass various categories such as health, social care, palliative care, and specialist advice for disabled children and expectant families, predominantly within the Manchester area. The procurement process is currently in the planning stage, with the contract period expected to commence on 1st April 2026 and potentially extend until 31st March 2033. This initiative aligns with the council’s statutory duties under the UK legal framework, providing vital support services to the community. The planned procurement notice was published on 4th February 2026, with future communications anticipated by 23rd February 2026.

This tender presents significant opportunities for businesses within the social services sector, particularly small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), as outlined under the light-touch regime. The diverse range of services required, from legal representation to specialist benefits advice, means that organisations with expertise in welfare benefits, healthcare advisory services, and social care could effectively compete for this contract. By participating, businesses can expand their presence in the public sector, align with local government priorities, and contribute to enhancing community welfare through essential service delivery.

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Notice Information

Notice Title

General and Specialist Information and Advice Services

Notice Description

The General and Specialist Information and Advice contract is made up of the following services: High Street: Provides both general and specialist advice, from form filling to legal representation (where appropriate). Health: Provides a general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. Care Act: Provides a social care general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. This service forms part of the council's statutory duty under the Care Act 2014 to provide information and advice. Palliative Care: Financial advice and support to patients identified as being in the last year of life. This may also extend to family members/carers during the bereavement phase. Disabled Children: Provide specialist benefits advice for Salford families with a disabled child receiving treatment at Pendleton Gateway and other appropriate venues in Salford. This advice may cover welfare benefits as a specialism, and general advice about employment, debt, housing, health and community care. Expectant families: Provide specialist advice about maternity benefits and maternity and paternity employments rights to expectant families, including teenagers, throughout the pregnancy in appropriate settings for Salford patients.

Planning Information

Information available on The Chest

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d131
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010057-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85320000 - Social services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
23 Feb 2026Today
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SALFORD CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@salford.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M27 5DA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLD North West (England), TLD3 Greater Manchester
Local Authority
Salford
Electoral Ward
Swinton & Wardley
Westminster Constituency
Worsley and Eccles

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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