Award

General and Specialist Information and Advice Services

SALFORD CITY COUNCIL

This public procurement record has 4 releases in its history.

Award

19 Mar 2026 at 15:18

Award

18 Mar 2026 at 15:32

Planning

04 Feb 2026 at 14:35

Planning

22 Oct 2025 at 07:48

Summary of the contracting process

Salford City Council has awarded a contract under the title "General and Specialist Information and Advice Services" in the health and social work services industry category. The procurement process, initiated through a direct award method, involved a sequence of market engagements, culminating in a pending award status as of 19 March 2026. With the contract set to begin on 1 April 2026 and ending on 31 March 2029, deliveries will be within the United Kingdom, specifically the UKD region. The procurement falls under the light-touch regime, catering to the council's statutory duty as outlined by the Care Act 2014.

This procurement presents growth opportunities for businesses specialising in comprehensive advisory services within the health, social care, and welfare benefits sectors. Ideal candidates to compete are primarily large organisations and those classified as social enterprises, including VCSEs. Given the direct award nature and specialised market needs, firms with expertise in legal representation, welfare benefits, and tailored advice for expectant families and disabled children are well-positioned to benefit from the ongoing requirements of Salford City Council’s initiatives. This scenario encourages collaborations and partnerships for enhanced service delivery to vulnerable groups in the community.

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Notice Title

General and Specialist Information and Advice Services

Notice Description

The General and Specialist Information and Advice contract is made up of the following services: High Street: Provides both general and specialist advice, from form filling to legal representation (where appropriate). Health: Provides a general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. Care Act: Provides a social care general information and advice service that supports, informs, and enables clients to access information that is relevant to their individual needs. This service forms part of the council's statutory duty under the Care Act 2014 to provide information and advice. Palliative Care: Financial advice and support to patients identified as being in the last year of life. This may also extend to family members/carers during the bereavement phase. Disabled Children: Provide specialist benefits advice for Salford families with a disabled child receiving treatment at Pendleton Gateway and other appropriate venues in Salford. This advice may cover welfare benefits as a specialism, and general advice about employment, debt, housing, health and community care. Expectant families: Provide specialist advice about maternity benefits and maternity and paternity employments rights to expectant families, including teenagers, throughout the pregnancy in appropriate settings for Salford patients.

Planning Information

Information available on The Chest

Procurement Information

The Council has undertaken two separate market engagement exercises, one in May 2024 pursuant to the Public Contracts Regulations 2015 and then a further exercise in October 2025 under the Procurement Act 2023. On both occasions we only received one completed questionnaire response, each time from the same organisation

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d131
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025321-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

85320000 - Social services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,883,960 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
23 Feb 2026Expired
Award Date
18 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SALFORD CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M27 5DA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLD North West (England), TLD3 Greater Manchester

Local Authority
Salford
Electoral Ward
Swinton & Wardley
Westminster Constituency
Worsley and Eccles

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZENS ADVICE BUREAUX (SALFORD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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