Tender

Home Support Principal Provider NN3 and NN4

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

22 Oct 2025 at 08:35

Summary of the contracting process

Norfolk County Council is currently in the 'Tender' stage of a procurement process, seeking a Principal provider for home support services in the North Norfolk areas NN3 and NN4. The contract is valued at approximately £31.64 million and falls under the Health and Social Work Services industry category, specifically designed to address the home support needs within the UKH16 region. The procurement is following an open procedure and is subject to a light touch regime. Interested parties need to submit their tenders by 12:00 GMT on 14th November 2025, with the enquiry period concluding on 31st October 2025. The awarded contract will run from 1st January 2026 to early 2034/2035, depending on the lot. It's an accelerated process due to state urgency, being managed electronically via the Council's eProcurement system.

This tender offers significant opportunities for businesses seeking to expand their footprint in the public health and social care sector. With the principal provider expected to deliver 70% of services and the remaining 30% managed by framework providers, this procurement is particularly suited to service providers with robust capabilities in delivering home support services. The contract comprises two lots, NN3 and NN4, with a focus on both price and quality where quality holds a higher weight. Suitability criteria indicate strong opportunities for SMEs and voluntary, community, and social enterprises (VCSE) to participate. Businesses positioned to offer high-quality care services will find this tender an attractive prospect for substantial growth and market penetration in the Norfolk region.

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Notice Title

Home Support Principal Provider NN3 and NN4

Notice Description

The Council wishes to appoint one Principal provider to deliver home support services in NN3 and NN4 (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement. The lots area: 1. North Norfolk 3 2. North Norfolk 4

Lot Information

NN3

The Council wishes to appoint one Principal provider to deliver home support services in NN3 within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement.

NN4

The Council wishes to appoint one Principal provider to deliver home support services in NN4 (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d13d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067329-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£31,644,830 £10M-£100M
Lots Value
£31,644,830 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20254 months ago
Submission Deadline
14 Nov 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2026 - 2 Mar 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Not specified
Contact Email
sourcingteam@norfolk.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH16 North and West Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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