Award

Provision of Pager Duty

NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT

This public procurement record has 1 release in its history.

Award

22 Oct 2025 at 10:51

Summary of the contracting process

Northumbria Healthcare Facilities Management, a regional agency based in North Shields, has recently completed the procurement process for the "Provision of Pager Duty" services. This process falls under the IT services industry category, with a specific focus on consulting, software development, Internet, and support. The procurement was conducted using a limited method due to extreme urgency, identified as a business imperative to secure the best price. The award was made on 8th October 2025, following a procedure without prior publication of a call for competition. The delivery location for the service is Newcastle upon Tyne, situated in the UKC21 region.

This procurement opportunity can offer significant growth potential for businesses specialising in IT services, particularly those capable of responding rapidly to urgent demands and delivering quality software development and support services. Bytes Software Services Limited, a large-scale provider, was awarded the contract, showcasing that businesses with established IT consultancy expertise would be well-positioned to compete for similar contracts. Given the criteria focused on price, companies that can offer cost-effective solutions while maintaining high service standards would likely find similar procurement opportunities advantageous for growth.

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Notice Title

Provision of Pager Duty

Notice Description

Pager Duty

Procurement Information

Business imperative at best price

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d16e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067411-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Oct 20254 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT
Contact Name
Paul Greenwood
Contact Email
paul.greenwood@nhct.nhs.uk
Contact Phone
+44 7747797572

Buyer Location

Locality
NORTH SHIELDS
Postcode
NE27 0QJ
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC21 Northumberland

Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Tynemouth

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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