Award

Development of Technology Enabled Care Programme

LONDON BOROUGH OF HARROW

This public procurement record has 1 release in its history.

Award

23 Oct 2025 at 14:08

Summary of the contracting process

The London Borough of Harrow has awarded a contract to RETHINK PARTNERS LTD for the "Development of Technology Enabled Care Programme." This project falls under the services category, specifically business and management consultancy services. The procurement was conducted through a direct method, classified as below threshold and without competition. The initiative aims to enhance the Technology Enabled Care (TEC) model to support adult social care sustainability, with a focus on improving outcomes and savings. The contract, with a value of £108,000, started on 1st October 2025 and will run until 31st March 2026. The project will benefit residents of Harrow, United Kingdom.

This tender presents significant opportunities for firms involved in digital care technologies and consultancy services, particularly those specialising in the integration of technology within healthcare frameworks. Businesses with experience in creating robust operating models, leveraging data in practice, and developing tailored tech solutions would be well-positioned to compete in similar future contracts. Given the project's aim to enhance customer journeys and innovate the TEC operating model, businesses focusing on innovative tech adoption and co-production methodologies will find it particularly aligned with their growth objectives.

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Notice Title

Development of Technology Enabled Care Programme

Notice Description

Rethink are supporting the Council to expand and improve our Technology Enabled Care (TEC) model. Achieving a TEC-enabled social care model is crucial for the long-term sustainability of adult social care. The scale of the benefits, both in outcomes and savings, will depend on our rollout strategy which we plan to co-produce with staff and residents. Rethink Partners have extensive experience in driving the adoption of digital care technologies and strengthening health and care sector capability and they will be working in an intensive way with us over the next 5 months. We will co-create a TEC programme that will embed technology as a pivotal tool to empower our strengths-based practice and: - Enhance Customer Journeys: enabling local residents to leverage technology for happier, more fulfilling lives within their homes and communities. - Develop a Best-in-Class Tech Offer: shaping a tech offering tailored for Harrow. - Innovate Our TEC Operating Model: designing a robust operating model for the Harrow TEC service, ensuring we commission the most innovative and future-proof technology and services and that we are maximising the power of data in our practice. - Measure Impact: establish a benefits and outcomes framework to demonstrate the positive impact of TEC. - Deliver our plan: creating a plan to identify the best solutions for residents and staff who can benefit from care technologies and where and when to roll-out and scale.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d2a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067889-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£90,000 Under £100K

Notice Dates

Publication Date
23 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Sep 20254 months ago
Contract Period
30 Sep 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HARROW
Contact Name
Not specified
Contact Email
procurement@harrow.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HARROW
Postcode
HA3 8FL
Post Town
Harrow
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
Not specified

Local Authority
Harrow
Electoral Ward
Kenton West
Westminster Constituency
Harrow East

Supplier Information

Number of Suppliers
1
Supplier Name

RETHINK PARTNERS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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