Award

Provision of Social Listening Service

MIDDLESBROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

27 Oct 2025 at 10:26

UK7 - Contract Details Notice
Summary of the contracting process

Middlesbrough Council has awarded a contract for the provision of a social listening service in collaboration with Redcar and Cleveland Borough Council as part of the South Tees Health Determinants Research Collaboration (HDRC). The contract, identified as MBC000569, was awarded on the 27th of October 2025. It covers the implementation of IT services and health/social work services in the Middlesbrough and Cleveland area, aimed at monitoring public opinions on various issues relevant to local authorities. The procurement process was conducted using a limited competition method below the threshold, focusing on a specific region, namely UKC12. The contract, valued at £87,480, commenced on the 1st of October 2025 and is set to conclude on the 30th of September 2028.

This tender offers growth opportunities for businesses involved in IT services, consulting, software development, and health/social work support. SMEs specialising in these sectors, particularly those with capabilities in social media analytics and public engagement, are well-suited to benefit from such public contracts. The partnership with local councils highlights the potential for further collaborations and expansions into public sector projects. "NERDS WITH WORDS LTD," identified as the supplier, exemplifies how small to medium enterprises can effectively engage and succeed in public procurement opportunities within this industry category.

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Notice Information

Notice Title

Provision of Social Listening Service

Notice Description

Middlesbrough Council is seeking bids for the provision of a social listening service together with Redcar and Cleveland Borough Council (South Tees) for use in the Middlesbrough and Cleveland area (of social media) along with training and support for our team members to undertake this themselves. This will have value in numerous projects the Health Determinants Research Collaboration (HDRC) South Tees are supporting with local authority staff. Through this function we can monitor current and retrospective opinions on a range of issues of import to the local authority.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d3e8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068437-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£87,480 Under £100K

Notice Dates

Publication Date
27 Oct 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Sep 20254 months ago
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MIDDLESBROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@middlesbrough.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MIDDLESBROUGH
Postcode
TS1 9FT
Post Town
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
Not specified
Local Authority
Middlesbrough
Electoral Ward
Newport
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

NERDS WITH WORDS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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