Planning

Tenancy Deposit Protection Schemes

MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT

This public procurement record has 2 releases in its history.

PlanningUpdate

27 Nov 2025 at 15:34

Planning

27 Oct 2025 at 15:15

Summary of the contracting process

The Ministry of Housing, Communities & Local Government has announced a procurement process currently in the planning stage for "Tenancy Deposit Protection Schemes." This initiative falls under the services category related to administrative housing, banking, and investment services. The procurement process aims to secure a service provider who can maintain a Tenancy Deposit Protection (TDP) system in compliance with legislative requirements, ensuring tenant deposits are safeguarded and disputes are resolved efficiently. The process is set to begin with a Preliminary Market Engagement (PME) session on 12th November 2025, followed by a deadline for feedback submissions from interested parties on 5th December 2025. The project is expected to launch on 1st April 2027, encompassing multiple UK regions.

This tender presents a significant opportunity for businesses in financial services, particularly those offering banking, investment, and financial loss insurance, to engage with central government procurement. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the tender is structured to accommodate a diverse range of suppliers. By securing this contract, businesses can expand their government contract portfolio, enhance their service capabilities, and engage in a project with a potentially impactful social mission, aligning with governmental policy objectives and contributing to the financial security of tenants and landlords alike.

How relevant is this notice?

Notice Information

Notice Title

Tenancy Deposit Protection Schemes

Notice Description

The primary objective of the potential procurement will be to ensure the continued service provision of a Tenancy Deposit Protection (TDP) scheme or schemes that meet legislative requirements. The Government's policy objectives for the TDP system are that: - Deposits are fully protected so tenants are assured that their money is safe, and landlords are confident that they are abiding by the law. - Decisions on return of deposits are as quick as possible without compromising on the quality of adjudication and users' trust in the process. - Tenants who fund the TDP system benefit from its profits. - Implementing a streamlined TDP system that is easy to use for all, meaning the sector is encouraged to use the system, and users are aware of and confident in their rights and obligations. - The system maximises VfM for taxpayers and minimises the risk of Government underwriting financial losses of suppliers. Further details on the proposed requirements and scope will be included in the Pre-Market Engagement document available via email request (commercialtenders@communities.gov.uk).

Planning Information

To request a copy of the Preliminary Market Engagement (PME) document please email the below address ensuring to insert "CPD4126218 - Tenancy Deposit Protection Schemes" into the subject header of the email. commercialtenders@communities.gov.uk MHCLG kindly request your responses to the questions set out in section 7 of the PME document by no later than 5pm on 24th November 2025. MHCLG shall also be hosting an online engagement session between 1pm and 2.30pm on 12th November 2025. If you would like to take part in this session, please confirm your attendance when requesting the PME document via the email address provided above. In any case, please confirm your attendance by no later than 1 day before the event. If there are any changes to the deadline, MHCLG shall endeavour to update the notice and also inform those who have requested the document and/or attendance to the engagement session.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d465
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077781-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

75 - Administration, defence and social security services


CPV Codes

66100000 - Banking and investment services

66515410 - Financial loss insurance services

75123000 - Administrative housing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
5 Dec 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2027 - 1 Apr 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT
Contact Name
Not specified
Contact Email
commercialtenders@communities.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON UNITED KINGDOM
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05d465-2025-11-27T15:34:49Z",
    "date": "2025-11-27T15:34:49Z",
    "ocid": "ocds-h6vhtk-05d465",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PWCX-8281-CLPR",
            "name": "Ministry of Housing, Communities & Local Government",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PWCX-8281-CLPR"
            },
            "address": {
                "streetAddress": "2 Marsham Street",
                "locality": "London United Kingdom",
                "postalCode": "SW1P 4DF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "commercialtenders@communities.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PWCX-8281-CLPR",
        "name": "Ministry of Housing, Communities & Local Government"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "To request a copy of the Preliminary Market Engagement (PME) document please email the below address ensuring to insert \"CPD4126218 - Tenancy Deposit Protection Schemes\" into the subject header of the email. commercialtenders@communities.gov.uk MHCLG kindly request your responses to the questions set out in section 7 of the PME document by no later than 5pm on 24th November 2025. MHCLG shall also be hosting an online engagement session between 1pm and 2.30pm on 12th November 2025. If you would like to take part in this session, please confirm your attendance when requesting the PME document via the email address provided above. In any case, please confirm your attendance by no later than 1 day before the event. If there are any changes to the deadline, MHCLG shall endeavour to update the notice and also inform those who have requested the document and/or attendance to the engagement session.",
                "dueDate": "2025-12-05T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "068632-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/068632-2025",
                "datePublished": "2025-10-27T15:15:43Z",
                "format": "text/html"
            },
            {
                "id": "077781-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/077781-2025",
                "datePublished": "2025-11-27T15:34:49Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ocds-h6vhtk-05d465",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Tenancy Deposit Protection Schemes",
        "description": "The primary objective of the potential procurement will be to ensure the continued service provision of a Tenancy Deposit Protection (TDP) scheme or schemes that meet legislative requirements. The Government's policy objectives for the TDP system are that: - Deposits are fully protected so tenants are assured that their money is safe, and landlords are confident that they are abiding by the law. - Decisions on return of deposits are as quick as possible without compromising on the quality of adjudication and users' trust in the process. - Tenants who fund the TDP system benefit from its profits. - Implementing a streamlined TDP system that is easy to use for all, meaning the sector is encouraged to use the system, and users are aware of and confident in their rights and obligations. - The system maximises VfM for taxpayers and minimises the risk of Government underwriting financial losses of suppliers. Further details on the proposed requirements and scope will be included in the Pre-Market Engagement document available via email request (commercialtenders@communities.gov.uk).",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "66100000",
                        "description": "Banking and investment services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "66515410",
                        "description": "Financial loss insurance services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75123000",
                        "description": "Administrative housing services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "concession"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-04-01T23:59:59+01:00",
                    "maxExtentDate": "2034-04-01T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "status": "planning",
        "amendments": [
            {
                "id": "077781-2025",
                "description": "The deadline for engagement has been extended until 5th December 2025 from 24th November 2025."
            }
        ]
    },
    "language": "en"
}