Award

Victim Satisfaction Survey in Wiltshire and Swindon

THE POLICE AND CRIME COMMISSIONER FOR WILTSHIRE

This public procurement record has 2 releases in its history.

Award

09 Feb 2026 at 15:20

Tender

27 Oct 2025 at 17:06

Summary of the contracting process

The procurement process was initiated by The Police and Crime Commissioner for Wiltshire, seeking a contractor for the provision of Victim Satisfaction Surveys in Wiltshire and Swindon. The process fell under the services category, specifically survey and public-opinion polling services, with contract notice ID 011467-2026. The procurement was conducted using an open, below-threshold competition method, with submissions closing on 1st December 2025. The contract was awarded on 9th February 2026 to Healthwatch Kirklees, a small and medium-sized enterprise (SME), with the contract term set from 1st April 2026 to 31st March 2029. The contract value is £90,000 with a gross amount of £108,000, operating within light-touch regulations for public authority - sub-central government.

This tender represents a significant opportunity for businesses in the survey and consultancy industries, especially those adept at handling public opinion and victim satisfaction studies. Enterprises focusing on social research and community engagement would be well positioned to compete in similar future tenders. Moreover, SMEs with effective survey service capabilities, particularly those able to manage projects within light-touch regulatory frameworks, stand to benefit substantially. This contract award underscores the demand for specialised opinion polling services, suggesting potential growth avenues for firms adept in market research and public sector consultancy.

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Notice Title

Victim Satisfaction Survey in Wiltshire and Swindon

Notice Description

The contracting authority is seeking to award a contract for the provision of Victim Satisfaction Surveys in Wiltshire and Swindon, as detailed in the Invitation To Tender Statement of Requirement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d4a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011467-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79311000 - Survey services

79320000 - Public-opinion polling services

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
£90,000 Under £100K
Awards Value
£90,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Feb 20261 weeks ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
Not specified
Award Date
9 Feb 20262 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR WILTSHIRE
Contact Name
Not specified
Contact Email
ben.whitehead@devonandcornwall.pnn.police.uk
Contact Phone
Not specified

Buyer Location

Locality
DEVIZES
Postcode
SN10 2DN
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
TLK14 Swindon, TLK15 Wiltshire

Local Authority
Wiltshire
Electoral Ward
Bromham, Rowde & Roundway
Westminster Constituency
Melksham and Devizes

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHWATCH KIRKLEES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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