Award

Custody Medical Record System

POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE

This public procurement record has 1 release in its history.

Award

28 Oct 2025 at 13:22

UK5 - Transparency Notice
Summary of the contracting process

The Police and Crime Commissioner for North Wales Police & North Wales Police has completed the procurement process for a Custody Medical Record System, with the award decision dated 28th October 2025. This procurement is classified under the public undertaking category and involves the purchase of software licenses, highlighting an integration with the existing eMAF platform to ensure continuity for staff. The contract, valued at £162,000, involves Elisian Limited as the supplier. The contract period is set to commence on 1st December 2025 and will conclude on 30th November 2028. The procurement was conducted through a direct award method, justified by the proprietary nature of the existing system and the need for seamless integration. The contract location is within the United Kingdom, specifically targeting North Wales.

This tender offers significant opportunities for businesses involved in software and information systems, particularly those capable of providing or integrating with custody management and medical record solutions for law enforcement agencies. The procurement process allows for potential future transitions to different suppliers, ensuring that firms familiar with the eMAF system or similar platforms are well-positioned to competitively bid for ongoing contracts. Companies that provide innovative, scalable software solutions and have experience working with public sector undertakings are ideal candidates for future expansions or similar projects within the law enforcement domain.

How relevant is this notice?

Notice Information

Notice Title

Custody Medical Record System

Notice Description

Purchase of licenses for a Custody Medical Records System. Our current contractor for FME Telephone Advice Line & Clinical Governance utilising the eMAF software, which then means we can integrate into that system too keeping continuity for staff especially in the future should we move away from our current supplier and one system for staff.

Procurement Information

The justification for this is due to our current contractor for FME Telephone Advice Line & Clinical Governance utilising the eMAF software, which then means we can integrate into that system too keeping continuity for staff especially in the future should we move away from our current supplie and one system for staff. Elisian also confirmed that other suppliers of that service can integrate into the eMAF platform, meaning that if we were to contract with other suppliers in future, there will be a seamless transition and would provide consistency for North Wales police.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d543
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068966-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£162,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20252 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Oct 20252 weeks ago
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE
Contact Name
James Parry
Contact Email
james.parry1@northwales.police.uk
Contact Phone
+44 1492804247

Buyer Location

Locality
COLWYN BAY, NORTH WALES
Postcode
LL29 8AW
Post Town
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
Not specified
Local Authority
Conwy
Electoral Ward
Glyn
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

ELISIAN

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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