Award

Custody Medical Record System

POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE

This public procurement record has 2 releases in its history.

Award

09 Apr 2026 at 09:55

UK6 - Contract Award Notice
Award

28 Oct 2025 at 13:22

UK5 - Transparency Notice
Summary of the contracting process

The Police and Crime Commissioner for North Wales Police & North Wales Police has awarded a contract for the purchase of licences for a Custody Medical Records System. The procurement process, under the title "Custody Medical Record System," falls within the industry category of software package and information systems. Located in Colwyn Bay, North Wales, the procurement process was handled through a direct award method due to specific integration requirements with existing software. The contract was awarded on 9th April 2026, with a contract period running from 1st May 2026 to 30th April 2029. Key dates include a pending award status as of April 2026 and the standstill period ending by 20th April 2026.

This tender provides significant growth opportunities for businesses specialising in software solutions, particularly those capable of providing seamless software integrations. Companies that have the capability to offer or support similar software platforms and ensure continuity of service would find this contract advantageous. The procurement, conducted via direct award, indicates the importance of supplier compatibility and the strategic need for systems that integrate with existing technology infrastructures. Suppliers with expertise in providing software package solutions with a focus on public sector requirements are well-suited for such opportunities.

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Notice Information

Notice Title

Custody Medical Record System

Notice Description

Purchase of licenses for a Custody Medical Records System. Our current contractor for FME Telephone Advice Line & Clinical Governance utilising the eMAF software, which then means we can integrate into that system too keeping continuity for staff especially in the future should we move away from our current supplier and one system for staff.

Procurement Information

The justification for this is due to our current contractor for FME Telephone Advice Line & Clinical Governance utilising the eMAF software, which then means we can integrate into that system too keeping continuity for staff especially in the future should we move away from our current supplie and one system for staff. Elisian also confirmed that other suppliers of that service can integrate into the eMAF platform, meaning that if we were to contract with other suppliers in future, there will be a seamless transition and would provide consistency for North Wales police.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d543
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032228-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£129,600 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Apr 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Oct 20255 months ago
Contract Period
1 May 2026 - 30 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLWYN BAY, NORTH WALES
Postcode
LL29 8AW
Post Town
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
Not specified
Local Authority
Conwy
Electoral Ward
Glyn
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

ELISIAN

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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