HR Recruitment Services Framework

WANDLE HOUSING ASSOCIATION LIMITED

This public procurement record has 2 releases in its history.

Tender

15 May 2026 at 16:05

Planning

29 Oct 2025 at 17:43

Summary of the contracting process

Wandle Housing Association Limited, in collaboration with Shared Services for Housing Limited, has initiated an active procurement process for an HR Recruitment Services Framework. The framework is designed to provide both temporary and permanent recruitment services across seven different lots, including Development & Asset Management, Repairs, Property Services, Customer Support, Finance & Procurement, Corporate & Professional, and IT & Data. The procurement follows an open procedure and is open for call-off to current and future members of SSfH, with a maximum of four suppliers per lot. The framework is set to commence on 15 September 2026, with key deadlines including the clarification query deadline on 5 June 2026, and the submission deadline on 16 June 2026 at noon. The procurement will cover various locations across the United Kingdom, providing national coverage, although many opportunities are anticipated in the London area. The total estimated framework value is £7,000,000, with applicable industry classification under recruitment services.

This framework presents significant opportunities for growth for businesses specialising in recruitment services, particularly those capable of providing comprehensive coverage in both temporary and permanent staffing across the UK. The flexibility of bidding for one or multiple lots allows companies of varying sizes to participate, making it suitable for SMEs. Businesses with expertise in sectors such as development, customer support, finance, procurement, and IT are well-positioned to compete, as these areas are prominently featured in the framework. The structure of the framework, allowing for direct selection or further competition, provides strategic entry points for suppliers looking to expand their reach within the public sector and forge long-term partnerships with significant public authorities. The engagement with large organisational bodies like Wandle Housing Association and its partners further enhances participating businesses' credibility and market visibility.

How relevant is this notice?

Notice Title

HR Recruitment Services Framework

Notice Description

To establish a traditional (closed) Framework for the provision of HR Recruitment Services (temporary and permanent, including fixed term contract roles (FTC)). The Framework will be open for call-off to: * The Contracting Authority (including any subsidiary of the Contracting Authority); and * All Shared Services for Housing (SSfH) members (current and future members) (including any subsidiary organisations of the member organisations). The Framework will be spilt into seven Lots: 1) Development & Asset Management 2) Repairs 3) Property Services 4) Customer Support 5) Finance & Procurement 6) Corporate & Professional 7) IT & Data The purpose of this Framework is to appoint Suppliers to provide temporary and permanent (including fixed term contract (FTC)) staff to fulfil a range of staff vacancy requirements at Wandle and other current and future SSfH members. Many requirements are likely to be in the London area but vacancies may be at different locations nationally. The framework will provide national coverage and Suppliers must be able to provide national coverage. Suppliers can bid for all or any combination of Lots available under the Framework. Suppliers must be able to provide temporary, permanent and fixed term contract (FTC) staff in the lot(s) for which they bid. This Framework will be awarded to multiple Suppliers as detailed in the tender documents. The maximum number of Suppliers accepted on each Lot will be four. Further information on the requirement is available in the tender documents. to access these, Suppliers must register on the ProContract etendering portal. Key project dates: Deadline for clarification questions - 5 June 2026 Deadline for submission of bids - 12 noon on 16 June 2026 Framework commences - 15 September 2026

Lot Information

Development & Asset Management

Including, but not limited to: - Energy & Sustainability - New Homes Development - Building Safety - New Homes Sales - Building Regulation and Compliance Estimated total lot value: Temporary PS56,000 incl VAT Permanent PS140,000 incl VAT Total lot value incl VAT - PS196,000

Repairs

Including, but not limited to: - Multi Trade Operatives - Plumbers - Electricians - Carpenters - Groundworkers - Schedulers - Supervisors - Repairs Service Managers Estimated total lot value: Temporary PS840,000 incl VAT Permanent PS420,000 incl VAT Total lot value incl VAT - PS1,260,000

Property Services

Including, but not limited to: - Damp & Mould - Major Repairs - Surveyors Estimated total lot value: Temporary PS560,000 incl VAT Permanent PS140,000 incl VAT Total lot value incl VAT - PS700,000

Customer Support

Including, but not limited to: - Housing - Anti-Social Behaviour - Supported Housing - Customer Service - Homeownership - Estate Services Estimated total lot value incl VAT: Temporary PS3,360,000 Permanent PS350,000 Total lot value incl VAT: PS3,710,000

Finance & Procurement

Including, but not limited to: - Procurement - Finance Business Partnering - Accountants - Service Charge - Transactions Estimated total lot value: Temporary PS56,000 incl VAT Permanent PS140,000 incl VAT Total lot value incl VAT - PS196,000

Corporate & Professional

Including, but not limited to: - Cover Administrative Roles - Executive Assistants/Personal Assistants - Governance & Compliance - Human Resources - Marketing - Communications - Change & Transformation - Complaints Estimated total lot value: Temporary PS672,000 incl VAT Permanent PS140,000 incl VAT Total lot value incl VAT - PS812,000

IT & Data

Including, but not limited to: - IT Service Desk - Data & Analytics - Technology Programme Management - IT Systems Estimated total lot value: Temporary PS26,000 incl VAT Permanent PS70,000 incl VAT Total lot value incl VAT - PS126,000

Planning Information

On behalf of Wandle Housing Association, Habinteg Housing Association and other / future SSfH members, SSfH (on behalf of the contracting authorities) intends to undertake a tender process late 2025/early 2026 to create a framework for HR Recruitment Services. This soft market testing process is to help SSfH determine the scope of requirements and inform its approach. SSfH is inviting suppliers to respond to the following questions relating to this requirement: 1a)Is your organisation able to provide national coverage for all requirements? 1b) If not national and / or all requirements please provide information on what areas you can cover and in what industries / fields? 2) Is your organisation able to provide coverage only in London? 3) If you have suggestions for lots whether geographically or by industry type, or something else please provide them Suppliers are welcome to provide additional comments about this requirement that would encourage them to submit a bid. Responses should be submitted by email to tinarippingale@ssfh.org.uk by 12 noon on 17 November 2025. Please state in the email subject line "HR Recruitment Services Soft Market Testing." The responses will be treated in confidence and are for information only. They are to help SSfH inform its tender approach and to develop the tender documents for the contracting authorities. Responses, and lack of responses, will not affect bids received and the evaluation of them when the procurement for this goes live. This notice is not an invitation to tender and does not commit SSfH or the contracting authorities to a procurement process.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d6b2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045104-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£6,804,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20261 months ago
Submission Deadline
16 Jun 2026Expired
Future Notice Date
17 Nov 2025Expired
Award Date
Not specified
Contract Period
14 Sep 2026 - 14 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WANDLE HOUSING ASSOCIATION LIMITED
Additional Buyers

HABINTEG HOUSING ASSOCIATION LIMITED

SHARED SERVICES FOR HOUSING LIMITED

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8NW
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                            "type": "quality",
                            "name": "Quality",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                }
            },
            {
                "id": "2",
                "title": "Repairs",
                "description": "Including, but not limited to: - Multi Trade Operatives - Plumbers - Electricians - Carpenters - Groundworkers - Schedulers - Supervisors - Repairs Service Managers Estimated total lot value: Temporary PS840,000 incl VAT Permanent PS420,000 incl VAT Total lot value incl VAT - PS1,260,000",
                "status": "active",
                "value": {
                    "amountGross": 1260000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-15T00:00:00+01:00",
                    "endDate": "2030-09-14T23:59:59+01:00"
                }
            },
            {
                "id": "3",
                "title": "Property Services",
                "description": "Including, but not limited to: - Damp & Mould - Major Repairs - Surveyors Estimated total lot value: Temporary PS560,000 incl VAT Permanent PS140,000 incl VAT Total lot value incl VAT - PS700,000",
                "status": "active",
                "value": {
                    "amountGross": 700000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-15T00:00:00+01:00",
                    "endDate": "2030-09-14T23:59:59+01:00"
                }
            },
            {
                "id": "4",
                "title": "Customer Support",
                "description": "Including, but not limited to: - Housing - Anti-Social Behaviour - Supported Housing - Customer Service - Homeownership - Estate Services Estimated total lot value incl VAT: Temporary PS3,360,000 Permanent PS350,000 Total lot value incl VAT: PS3,710,000",
                "status": "active",
                "value": {
                    "amountGross": 3710000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-15T00:00:00+01:00",
                    "endDate": "2030-09-14T23:59:59+01:00"
                }
            },
            {
                "id": "5",
                "title": "Finance & Procurement",
                "description": "Including, but not limited to: - Procurement - Finance Business Partnering - Accountants - Service Charge - Transactions Estimated total lot value: Temporary PS56,000 incl VAT Permanent PS140,000 incl VAT Total lot value incl VAT - PS196,000",
                "status": "active",
                "value": {
                    "amountGross": 196000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-15T00:00:00+01:00",
                    "endDate": "2030-09-14T23:59:59+01:00"
                }
            },
            {
                "id": "6",
                "title": "Corporate & Professional",
                "description": "Including, but not limited to: - Cover Administrative Roles - Executive Assistants/Personal Assistants - Governance & Compliance - Human Resources - Marketing - Communications - Change & Transformation - Complaints Estimated total lot value: Temporary PS672,000 incl VAT Permanent PS140,000 incl VAT Total lot value incl VAT - PS812,000",
                "status": "active",
                "value": {
                    "amountGross": 812000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-15T00:00:00+01:00",
                    "endDate": "2030-09-14T23:59:59+01:00"
                }
            },
            {
                "id": "7",
                "title": "IT & Data",
                "description": "Including, but not limited to: - IT Service Desk - Data & Analytics - Technology Programme Management - IT Systems Estimated total lot value: Temporary PS26,000 incl VAT Permanent PS70,000 incl VAT Total lot value incl VAT - PS126,000",
                "status": "active",
                "value": {
                    "amountGross": 126000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-15T00:00:00+01:00",
                    "endDate": "2030-09-14T23:59:59+01:00"
                }
            }
        ],
        "status": "active",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "participationFees": [
            {
                "id": "ocds-h6vhtk-05d6b2",
                "type": [
                    "win"
                ],
                "description": "This Framework is for the Contracting Authority and members of SSfH only, and there will be no fees or rebate levy structure applied to the management of the Framework or any call-off contract."
            }
        ],
        "submissionMethodDetails": "A Tender Response must be submitted via ProContract for the Supplier to be considered for the award of the Contract in the Tendering Procedure. https://procontract.due-north.com/Opportunities/Index?p=18d7f93d-94bb-ef11-8132-005056b64545&v=2 If you are unable to access the portal via this link, please go to https://procontract.due-north.com/Opportunities/Index and search for the opportunity; using the \"Portal\" filter, selecting \"Shared Services for Housing\" from the drop down link. Tender Responses and communications submitted by Suppliers via any other means will be excluded. Suppliers that require any technical assistance in using the portal or have any difficulty registering or logging in, should contact the ProContract helpdesk: 0330 005 0352 (9am - 5.30pm Mon - Fri) suppliersupport@proactisservicedesk.com \"Submit a Ticket\" to the helpdesk (via https://suppliersupport.proactisservicedesk.com/s/?language=en_US) Full details around submitting a compliant tender can be found within Schedule 1 of the associated tender documents.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-06-16T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-06-05T17:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-09-08T23:59:59+01:00"
        },
        "lotDetails": {
            "awardCriteriaDetails": "Many requirements are likely to be in the London area but vacancies may be at different locations nationally. The framework will provide national coverage and Suppliers must be able to provide national coverage. Wandle reserves the right to eliminate suppliers who do not confirm this in their bid submission. Suppliers can bid for all or any combination of Lots available under the Framework. Suppliers must be able to provide temporary, permanent and fixed term contract (FTC) staff in the lot(s) for which they bid. This Framework will be awarded to multiple Suppliers as detailed in Section 2.6 of Schedule 1. The maximum number of Suppliers accepted on each Lot will be four."
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "All documentation can be found within the attachments section of ProContract, with a list of Schedules/Appendices within Schedule 1",
                "url": "https://procontract.due-north.com/Opportunities/Index?p=18d7f93d-94bb-ef11-8132-005056b64545&v=2"
            },
            {
                "id": "045104-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/045104-2026",
                "datePublished": "2026-05-15T17:05:32+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "Please see Schedule 3, Contract (Terms and Conditions)"
        },
        "riskDetails": "The following risks have been identified that would impact the performance of the Contract, where the impact cannot be known at this stage but may relate to a Contract modification if the risk was to materialise: - Risk of legislative changes, regulatory changes or changes in law during the term of a Contract - Risk of unforeseen changes to delivery/operational standards - Risk of changes in technology, IT solutions or systems - Risk of unforeseen increase in Contracting Authority budgets/increased volume of works/services - Risk of unforeseen circumstances that cause the value of the Contract to increase (previous examples include BREXIT, war, pandemic and the cost of living crisis) - Risk of unforeseen political impact"
    },
    "language": "en"
}