Notice Information
Notice Title
IT Service Desk System
Notice Description
Continuation of service with Vivantio for IT service desk system provision. 3 year contract awarded with review date set for 2027 to investigate re-procurement options.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05d874
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/070247-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Below threshold - without competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £48,385 Under £100K
Notice Dates
- Publication Date
- 31 Oct 20251 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 31 Oct 20251 weeks ago
- Contract Period
- 1 Nov 2025 - 31 Oct 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MUIR GROUP HOUSING ASSOCIATION LIMITED
- Contact Name
- Not specified
- Contact Email
- tashi.jackson@cirruspurchasing.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- CHESTER
- Postcode
- CH2 3AL
- Post Town
- Chester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD6 Cheshire
- Small Region (ITL 3)
- TLD63 Cheshire West and Chester
- Delivery Location
- Not specified
-
- Local Authority
- Cheshire West and Chester
- Electoral Ward
- Newton & Hoole
- Westminster Constituency
- Chester North and Neston
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/070247-2025
31st October 2025 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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