Award

Provision of HR website and associated services

KENT COUNTY COUNCIL (T/A HR CONNECT)

This public procurement record has 1 release in its history.

Award

03 Nov 2025 at 16:06

UK5 - Transparency Notice
Summary of the contracting process

The procurement process initiated by Kent County Council, trading as HR Connect, involves the provision of HR website and associated services. This procurement falls under the IT services category, specifically encompassing consulting, software development, Internet, and support. The process is in the award stage, with the status marked as pending since 3rd November 2025. The key requirement is a cloud-based CRM platform to manage marketing campaigns, sales leads, automate communications, and host website content. With a direct award procurement method, Hubspot UK Holdings Limited has been contracted for the services with a start date of 4th November 2025 and an end date set for 25th August 2026. The process is centrally managed at West Malling, United Kingdom.

This tender represents a significant opportunity for businesses specializing in IT services, particularly those offering cloud-based solutions and CRM platforms. Sellers of software solutions that enhance marketing and sales processes can leverage this procurement to showcase their expertise and foster business growth through government contracts. The contract's nature, focusing on automation, data integration, and secure, GDPR-compliant solutions, suits businesses that can deliver scalable, innovative solutions. Companies able to provide competitive quotes and robust systems addressing these needs will be well-positioned to engage in future procurement opportunities within this sector as Kent County Council is expected to seek competitive tenders for follow-on contracts beginning in January 2026.

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Notice Information

Notice Title

Provision of HR website and associated services

Notice Description

Procurement of a cloud-based sales, marketing, and customer relationship management (CRM) platform incorporating an integrated content management system (CMS). Required to manage marketing campaigns, capture and track sales leads, automate communications, and host and maintain website content. Within this procurement, the system supports the organisation's sales and marketing functions by providing a secure, GDPR-compliant, all-in-one platform that enables efficient lead management, campaign analytics, and website performance tracking. This ensures a consistent, data-driven approach to customer engagement, enhances service visibility, and improves value for money through automation and integration across marketing and sales processes. To view this notice, please click here: https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=987838242

Procurement Information

HR Connect entered into a contractual relationship with HubSpot for a two-year period in September 2023, which expire in September 2025. The current system is continuing to be embedded within the business and currently meets the needs of the business. Due to the expiry of the minimum contract term, quotes were sought from a number of suppliers. Two delivered quotations for services, however a third quote was not received. This will be remediated by starting a process in January 2026 to compliantly secure a provider from September 2026 at the end of the proposed HubSpot contract. The extension is for 12 months, September 2025 to August 2026. A compliant tender process will be conducted in advance of the expiry of the contract in August 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d940
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070574-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£39,568 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Nov 20253 months ago
Contract Period
4 Nov 2025 - 25 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KENT COUNTY COUNCIL (T/A HR CONNECT)
Contact Name
Not specified
Contact Email
csgprocurement@csltd.org.uk
Contact Phone
+448081685808

Buyer Location

Locality
WEST MALLING
Postcode
ME19 4YT
Post Town
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ46 West Kent
Delivery Location
Not specified
Local Authority
Tonbridge and Malling
Electoral Ward
Kings Hill
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

HUBSPOT UK HOLDINGS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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