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PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT - UK5

Submarine Delivery Agency

This public procurement record has 3 releases in its history.

Award

15 Dec 2025 at 15:43

UK7 - Contract Details Notice
Award

11 Nov 2025 at 12:50

UK6 - Contract Award Notice
Award

05 Nov 2025 at 15:47

UK5 - Transparency Notice
Summary of the contracting process

The Submarine Delivery Agency has awarded a contract for the provision of Reception Centre Services at HM Naval Base Devonport, located in Plymouth, United Kingdom. This procurement process, initiated as a tender, has now reached the award stage with the contract being signed on 21st November 2025, and becoming active from 16th December 2025 to 31st March 2028, with options for extension up to 28th February 2030. The contract was directly awarded to Devonport Royal Dockyard Limited following a failed competition in 2023, highlighting the necessity of maintaining uninterrupted services critical to the base's operations. Classified under the industry category of services, specifically reception services, this procurement encompasses a comprehensive range of tasks aimed at enhancing the reputation of the military establishment through high-quality delivery.

This contract provides a notable opportunity for businesses involved in providing reception or visitor management services, particularly those with experience in high-security environments. Companies in a position to offer professional standards suitable for military establishments will find this tender suitable for leveraging their expertise in the sector. Entities familiar with government procurement protocols and capable of maintaining robust service delivery in a military context could gain substantial growth and establish long-term relations with central government entities. The continuation of services at this significant naval base ensures that the participating business can play a vital role in ensuring operational efficiency and supporting strategic military functions.

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Notice Information

Notice Title

PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT - UK5

Notice Description

PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT. The Contractor is required to provide a comprehensive range of Reception Centre Services to permanent Authority staff, contractors and visitors to the Naval Base at Devonport. As the initial point of contact for those visiting the Naval Base, the Contractor shall ensure that services are delivered to a high quality, professional standard, as appropriate to a military establishment to ensure that the reputation of the Naval Base is enhanced. Footnote. The contract came into force on the 01st of June 2025. Dates within this notice are retrospective to allow for late publication of this notice.

Procurement Information

The Reception Centre Service is critical to base operational outputs. A failed competition in 2023 resulted in the previous contract being extended to May 2024 to allow for parallel single-source negotiations with the incumbent DRDL.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05db32
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083011-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79992000 - Reception services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,691,641 £1M-£10M
Contracts Value
£2,691,641 £1M-£10M

Notice Dates

Publication Date
15 Dec 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Nov 20259 months ago
Contract Period
16 Dec 2025 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Submarine Delivery Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PLYMOUTH
Postcode
PL2 2BG
Postcode Area
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified
Local Authority
Plymouth
Electoral Ward
Devonport
Westminster Constituency
Plymouth Sutton and Devonport

Supplier Information

Number of Suppliers
1
Supplier Name

Devonport Royal Dockyard Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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