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Servicing and Repair of Commercial Gas Heating Equipment

North Star Housing Group LTD

This public procurement record has 6 releases in its history.

Award

10 Aug 2026 at 16:01

UK7 - Contract Details Notice
Award

28 May 2026 at 15:16

UK6 - Contract Award Notice
Award

20 May 2026 at 16:04

UK6 - Contract Award Notice
Tender

27 Feb 2026 at 14:59

UK4 - Tender Notice
PlanningUpdate

01 Dec 2025 at 17:15

UK2 - Preliminary Market Engagement Notice
Planning

06 Nov 2025 at 14:54

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

North Star Housing Group bought servicing, maintenance and repair services for commercial gas heating equipment across 16 locations in the North East of England. The requirement covers gas appliance maintenance, central-heating repair and maintenance, and associated electrical and mechanical building installations (CPV 50531200, 50710000 and 50720000). The housing association manages approximately 4,000 properties and provides affordable housing, invests in communities and develops homes across the Tees Valley, North Yorkshire, County Durham and Tyne and Wear. Procure Plus Holdings Limited managed the procurement in partnership with North Star Housing Group. The work is categorised as services and relates to maintaining equipment serving the organisation’s housing and operational locations.

The procurement used an open procedure and is complete. The tender closed on 24 March 2026, evaluation was due by 8 May 2026, and the contract was awarded to Zenith Mechanical Services Limited on 20 May and again recorded on 28 May 2026. The awarded and signed contract value is £700,000 gross. The contract was signed on 16 July 2026 and runs from 20 July 2026 to 19 July 2031, with a possible extension to 19 July 2034 at North Star Housing Group’s discretion, based on contractor performance. There was one lot, suitable for SMEs. Six bids reached the final stage. Evaluation weighted quality at 60% and price at 40%; participation required economic and technical conditions set out in the procurement documents.

This award indicates demand for a specialist commercial gas-heating contractor able to service, maintain, repair and respond to faults across multiple housing-related locations. A credible competitor would need the technical competence and financial standing to meet the buyer’s economic and technical participation conditions, together with sufficient operational capacity for planned maintenance, statutory compliance, emergency and urgent responses, and repairs completed within target times. Performance expectations also include a strong first-time-fix rate, customer satisfaction and complaints handling. The requirement was suitable for SMEs, and all six final-stage bidders were SMEs, suggesting that a focused smaller contractor can compete where it can demonstrate dependable coverage, responsive field operations and robust performance management for a housing association.

How relevant is this notice?

Notice Information

Notice Title

Servicing and Repair of Commercial Gas Heating Equipment

Notice Description

North Star Housing Group (NSHG) is a North East based Housing Association, their purpose is to provide affordable housing, invest in their communities and develop new homes across the Tees Valley, North Yorkshire, County Durham and Tyne and Wear. NSHG are responsible for approximately 4000 properties. NSHG has entered into contract for the servicing, maintenance and repair of commercial gas heating equipment across 16 locations.

Lot Information

Lot 1

Renewal: The contract extension is subject to NSHG's discretion based on contractor performance.

Planning Information

To express an interest in tendering for this procurement please contact procurement@procure-plus.com, providing the name of the key contact for your organisation and the company name. Companies who express an interest will be sent the link to register for the tender when the Tender Notice is published. Suppliers are advised that this preliminary market engagement notice, and any expression of interest in receiving information about the procurement pursuant to this notice is not an invitation to participate in a competitive procurement process. NSHG reserves the right to not proceed with a procurement and does not guarantee that a procurement will be carried out within a given timescale.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dbf7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075874-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50531200 - Gas appliance maintenance services

50710000 - Repair and maintenance services of electrical and mechanical building installations

50720000 - Repair and maintenance services of central heating

Notice Value(s)

Tender Value
£700,000 £500K-£1M
Lots Value
£700,000 £500K-£1M
Awards Value
£700,000 £500K-£1M
Contracts Value
£700,000 £500K-£1M

Notice Dates

Publication Date
10 Aug 20261 months ago
Submission Deadline
24 Mar 2026Expired
Future Notice Date
5 Jan 2026Expired
Award Date
20 May 20264 months ago
Contract Period
20 Jul 2026 - 19 Jul 2031 Over 5 years
Recurrence
2031-02-27

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Star Housing Group LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
THORNABY
Postcode
TS17 6QN
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC North East (England)
Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

Zenith Mechanical Services Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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