Award

Insurance Claims Management Software

SWINDON BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

07 Nov 2025 at 11:28

Summary of the contracting process

The procurement process, led by Swindon Borough Council, focused on acquiring Insurance Claims Management Software to manage insurance claims for the Local Authority. The procurement fell within the services sector, specifically IT services related to consulting, software development, Internet, and support. Taking place in Swindon, UK (region UKK14), this contract commenced on 2nd March 2025 and is scheduled to end by 1st March 2028, with a potential extension reaching up to 28th February 2029. The procurement was completed without competition, using a 'below threshold - without competition' method, under the 'light touch' procurement rules, and the contract was awarded to ALPHATEC SOFTWARE LIMITED on 25th February 2025.

This procurement offers significant opportunities for businesses specialising in IT solutions tailored for public authorities, particularly in software development or consultancy. Being an SME, ALPHATEC SOFTWARE LIMITED exemplifies the calibre of business conducive to this tender. Companies adept in providing innovative, reliable software solutions can similarly leverage such contracts to enhance their market presence, develop specialised services for governmental clients, and establish a foothold in the public sector marketplace. The procurement simplicity, signified by direct award methods without extensive competition, may attract SMEs and other agile entities capable of rapidly delivering quality services.

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Notice Title

Insurance Claims Management Software

Notice Description

Insurance Claims Management Software to handle insurance claims on behalf of the Local Authority.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dc94
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071950-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£14,104 Under £100K

Notice Dates

Publication Date
7 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Feb 202512 months ago
Contract Period
2 Mar 2025 - 1 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SWINDON BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@swindon.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SWINDON
Postcode
SN1 2JH
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Eastcott
Westminster Constituency
Swindon South

Supplier Information

Number of Suppliers
1
Supplier Name

ALPHATEC SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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