Tender

Digital Solution for Global Dispatch, Inventory Management and Sale of Biological Reference Materials

MHRA

This public procurement record has 2 releases in its history.

TenderCancellation

04 Feb 2026 at 09:21

UK12 - Procurement Termination Notice
Tender

10 Nov 2025 at 17:36

UK4 - Tender Notice
Summary of the contracting process

In a procurement process initiated by the MHRA, a tender was sought for a "Digital Solution for Global Dispatch, Inventory Management and Sale of Biological Reference Materials." The agency, located in Canary Wharf, London, operates within the public authority central government sector and focuses on IT services. The tender was in the award stage but was ultimately cancelled on 28th January 2026, as the sole bid did not meet the required quality threshold. Earlier, the tender was in the active stage with an open procedure, seeking a scalable digital solution to replace a legacy dispatch system, and was open for submissions until 12th December 2025. This endeavour highlights the agency's commitment to modernising logistics solutions and is part of a phased approach to enhance its operational infrastructure in Hertfordshire, UK.

This tender presents substantial opportunities for businesses specialising in IT services, particularly those adept in enterprise resource planning software development. The expected value of £600,000, with an extension capacity stretching over five years, indicates significant business growth potential. Suitable candidates include small and medium enterprises capable of delivering modular and scalable dispatch systems that can eventually integrate with MHRA's existing platforms. This opportunity would be ideal for businesses looking to expand their footprint in the public sector and engage in a project that supports international distribution operations and compliance with UK regulatory standards.

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Notice Information

Notice Title

Digital Solution for Global Dispatch, Inventory Management and Sale of Biological Reference Materials

Notice Description

The Agency is seeking to let a contract for a three-year period, with two twelve-month optional extensions (for a total possible five-year contract term) to one Supplier. The Agency is seeking to let a contract with a phased approach to deliverables. There will be a Phase I consisting of mandatory works, which, at the discretion of MHRA may lead-in to a second Phase of works. The MHRA manufactures Biological Reference Materials ("standards") that support the harmonisation of biological medicines and ensure the accuracy of diagnostic tests. Such standards are produced and distributed from the MHRA's Science Campus based in Hertfordshire, UK and are distributed globally via the NIBSC website. To support this essential function, the Agency is seeking to replace its legacy dispatch system, Assist4, which is scheduled for retirement by December 2026. The MHRA also produces British Pharmacopoeia Chemical Reference Substances (BPCRS) which is currently contracted out to LGC who also manage despatch through their in-house dispatch system and so not in scope of this requirement. The immediate priority is to secure a modern, scalable dispatch solution that ensures continuity of logistics and shipping operations and integrates effectively with MHRA's existing inventory system also known as "Ingenica 360" that is built on the MS dynamics platform. While the dispatch functionality described above is the core requirement, the Agency strongly encourages modular solutions that can be extended in future phases to support inventory management, trade compliance, forecasting, courier booking, and integration with its e-commerce web-based platform. This modular approach aligns with MHRA's long-term goal to streamline operations across inventory management, sales and dispatch, alongside its Manufacturing Resource Planning (MRP) lifecycle. MHRA remains open to innovative approaches that meet its evolving operational needs.

Lot Information

Lot 1

Options: Two annual options for the Agency to extend the Contract Term by twelve months

Renewal: Two annual options for the Agency to extend the Contract Term by twelve months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05de1e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009754-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72212451 - Enterprise resource planning software development services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
£600,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20262 weeks ago
Submission Deadline
12 Dec 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Jan 2026 - 19 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MHRA
Additional Buyers

MISSING

Contact Name
Jonathon Moloney
Contact Email
commercial@mha.gov.uk
Contact Phone
07584538678

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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