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A Comprehensive Managed IT Service

Taunton Town Council

This public procurement record has 3 releases in its history.

Award

15 Jul 2026 at 14:09

UK6 - Contract Award Notice
Tender

17 Dec 2025 at 11:07

UK4 - Tender Notice
Planning

12 Nov 2025 at 14:21

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process managed by Taunton Town Council involves a contract for a Comprehensive Managed IT Service, targeting the IT services industry. The buying organisation, Taunton Town Council, located in Taunton, UK, operates within the Microsoft 365 ecosystem and seeks a Managed Service Provider (MSP) to ensure secure and efficient IT operations across two sites. The process followed an open procedure, with the tendering phase having concluded recently, resulting in an award to Cloudy Group Ltd valued at £67,800 net. The contract begins on 1st October 2026 and runs for three years with an option for a one-year extension. The tender was a part of the services category, emphasising computer-related services, and concluded with 17 bids being submitted.

This tender opens significant opportunities for IT service providers, particularly those experienced in comprehensive IT management, supporting hybrid environments, and Microsoft 365 administration. The project is highly suitable for SMEs that can deliver high-quality IT support services, security management, and infrastructure optimisation. As the Council operates in a cloud-based environment with no on-premises servers, companies specialising in cloud services and cybersecurity will find this contract a valuable prospect to expand their public sector collaborations. Successful bidders are expected to demonstrate proven experience, relevant certifications like ISO 27001 and Cyber Essentials Plus, and expertise as an accredited Microsoft Partner.

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Notice Information

Notice Title

A Comprehensive Managed IT Service

Notice Description

Taunton Town Council invites suitably qualified and experienced suppliers capable of providing strategic guidance, technical support, and managed services to submit tenders for the provision of a comprehensive IT Managed Service to ensure reliable, secure, and efficient IT operations. The Council currently operates within the Microsoft 365 ecosystem, with approximately 62 laptop users and 43 mobile users (20 of which are elected members). We are distributed across 2 sites, Deane House (TA1 1HE) and Trafalgar House (TA1 5LY). The Council currently hosts no on-premises servers.

Planning Information

Expressions of interest to procurement@taunton-tc.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dfb3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066805-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72500000 - Computer-related services

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
£300,000 £100K-£500K
Awards Value
£67,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 20261 months ago
Submission Deadline
20 Jan 2026Expired
Future Notice Date
12 Dec 2025Expired
Award Date
15 Jul 20261 months ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
2029-11-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Taunton Town Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TAUNTON
Postcode
TA1 9QQ
Postcode Area
Taunton
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLK23 Somerset CC
Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Supplier Information

Number of Suppliers
1
Supplier Name

Cloudy Group Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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