Tender

A comprehensive IT Managed Service

TAUNTON TOWN COUNCIL

This public procurement record has 2 releases in its history.

Tender

17 Dec 2025 at 11:07

Planning

12 Nov 2025 at 14:21

Summary of the contracting process

Taunton Town Council is seeking to procure a comprehensive IT Managed Service, inviting qualified suppliers to provide strategic guidance, technical support, and managed services to ensure reliable, secure, and efficient IT operations. Focusing on IT services under CPV category 72000000, the procurement process is currently at the tender stage with key deadlines including the end of the tender period on 20th January 2026 and submission of enquiries by 13th January 2026. The process follows an open procurement method, allowing electronic submissions and requires adherence to UK GDPR and NCSC standards. This procurement, valued at £300,000, will serve approximately 62 laptop and 43 mobile users across two sites in Taunton. Contract commencement is set for 1st April 2026, extending till 31st March 2030.

This tender provides significant growth opportunities for businesses specialising in IT services, consultancy, and managed services. Ideal candidates would be those with proven experience in delivering MSP services, preferably within the local government sector, and possessing relevant certifications such as ISO 27001 and Cyber Essentials Plus. As an accredited Microsoft Partner with expertise in Microsoft 365 administration, businesses can leverage this opportunity to expand their presence by supporting Taunton Town Council's IT ecosystem and ensuring robust cybersecurity measures. The focus on quality and environmental criteria, alongside competitive pricing, makes this tender a lucrative opportunity for SMEs looking to enhance their portfolio in IT managed services.

How relevant is this notice?

Notice Information

Notice Title

A comprehensive IT Managed Service

Notice Description

Taunton Town Council invites suitably qualified and experienced suppliers capable of providing strategic guidance, technical support, and managed services to submit tenders for the provision of a comprehensive IT Managed Service to ensure reliable, secure, and efficient IT operations. The Council currently operates within the Microsoft 365 ecosystem, with approximately 62 laptop users and 43 mobile users (20 of which are elected members). We are distributed across 2 sites, Deane House (TA1 1HE) and Trafalgar House (TA1 5LY). The Council currently hosts no on-premises servers.

Planning Information

Expressions of interest to procurement@taunton-tc.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dfb3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083707-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
£300,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Dec 20251 weeks ago
Submission Deadline
20 Jan 20263 weeks to go
Future Notice Date
12 Dec 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2030 4-5 years
Recurrence
2029-11-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TAUNTON TOWN COUNCIL
Contact Name
Not specified
Contact Email
procurement@taunton-tc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
TAUNTON
Postcode
TA1 9QQ
Post Town
Taunton
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLK23 Somerset CC

Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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