Planning

Joint or Separate Delivery of Digital Directory Platform/Microenterprise Support Services

RHONDDA CYNON TAF CBC

This public procurement record has 1 release in its history.

Planning

17 Nov 2025 at 15:13

Summary of the contracting process

The procurement process initiated by Rhondda Cynon Taf County Borough Council (Rhondda Cynon Taf CBC) is currently in the planning stage under the tender titled "Joint or Separate Delivery of Digital Directory Platform/Microenterprise Support Services". With the procurement tagged for the service category in health, social work, and other community services, the opportunity lies in the region of Pontypridd, UK (UKL15). The council is seeking expressions of interest via eTenderWales for developing a secure digital platform and mobile application to support Community Microenterprises. The planned service procurement, valued at £100,000, grossing up to £120,000, allows for options of either integrated or distinct service contracts. The deadline for registering an expression of interest is 8th December 2025, and shortlisted candidates can anticipate the contract period to commence on 1st April 2026 and conclude on 31st March 2027.

This tender presents rich potential for business expansion in the sectors of digital solutions, health, and social works, particularly for SMEs. Ideal bidders would include businesses capable of developing and supporting digital and mobile platforms, as well as those experienced in community enterprise support, particularly within the healthcare and social service sectors. The contract aims to foster community engagement and capacity building by linking local Microenterprises to customers and forming a supportive network for ongoing development. By meeting the service requirements and integrating seamlessly with local authority systems, businesses can position themselves to leverage the existing community framework, thereby sustaining long-term growth and enhancing social impact. The contract encourages fostering relationships, aligning business services with community needs, and ensuring all digital interactions conform to the council’s cyber security and data protection standards.

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Notice Title

Joint or Separate Delivery of Digital Directory Platform/Microenterprise Support Services

Notice Description

The Council's intention is to procure services to support the development and delivery of community Microenterprise and digital directory solutions in Rhondda Cynon Taf. The Council is considering options for these services to be delivered either jointly (as an integrated service) or separately (as distinct contracts).

Planning Information

Expression of interest to be registered on eTenderWales PQQ Reference pqq_33790 https://etenderwales.ukp.app.jaggaer.com/home.html All dates and values within this market engagement are indicative. Scope of Services A. Digital Platform and Mobile Application Service: Provision, support, and ongoing development of a secure digital platform and a mobile application to connect people, communities, and organisations, enabling access to and management of Community Microenterprises (CMEs). Our preference is for a Cloud solution with all components of the solution held within the Cloud platform. All solution components must pass the Councils Cyber Security questionnaire. Access and data must be secure and meet all our data protection requirements. The web solution must comply with all current web browsers, full client and mobile. The mobile solution must support IOS and Android. Desirable features: • Online publicly searchable directory platform and app for Microenterprise discovery, engagement, and management. • Ability for members of the public to contact the Microenterprises directly via the website, email and/or app. • Ability for Microenterprises to set their coverage area via a variety of methods, and for areas to be a searchable field for members of the public. • Support for digital payments and business administration. • Integration with local authority systems for care brokerage, or ability to broker packages of care via the platform. • In-platform option for Microenterprises to complete enhanced DBS checks and purchase relevant insurance. • Ability for Local Authority to control the content of listings and approve/remove Microenterprises. • Ability to provide the directory content, including static furniture items, in Welsh. B. Community Micro-Enterprise Development Service: Support for the development, recruitment, and sustainability of local micro-enterprises in adult care and support. Expansion is currently being considered for a Microenterprise model for supporting children and young people, and to deliver daytime opportunities for learning disabled people. Desirable features: · Outreach, advice, and guidance for new and existing Microenterprises delivered individually and in group settings within local communities. · Organise and/or deliver relevant training, quality assurance, and compliance support for Microenterprises, evidenced by completion of a quality development programme. · Engagement with local people, community organisations and Council department to foster community engagement and capacity building. · Data processing and safeguarding in line with GDPR and local authority requirements. · Create strong working relationships with relevant Council officers and supporting the development of the project. · All support must be available in Welsh. The key objectives currently provided by the service are: · Recruit and develop Community Microenterprises (CMEs) from within communities, capable of providing care and support to local people- impact on local jobs/ local economy/community wealth building. · Support them to understand regulation/ legislation and meet agreed quality standards. · Link them together in a local network so they can support each other and coordinate their resources. · Help them to establish links with referrers and customers so they can market their business. · Work in partnership with the brokerage service at RCT Council to facilitate matching of suitable individuals with Microenterprises. · Provide a network as a vehicle for recruiting and support other enterprises who may emerge in the future. · Employ a single coordinator or ‘Catalyst’ to help local residents turn their ideas for care into Microenterprises. The Catalyst will work towards building good relationships with citizens and the local area. The key outcomes to be achieved is for 3-5 Microenterprises to complete the development programme per quarter, allowing them to offer their services in RCT, with the same number starting the programme per quarter.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e29f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074460-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
2 Feb 2026Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
RHONDDA CYNON TAF CBC
Contact Name
Procurement
Contact Email
procurement@rctcbc.gov.uk
Contact Phone
+441443281182

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL15 Central Valleys

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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