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Housing Related Support

North East Lincolnshire Council

This public procurement record has 4 releases in its history.

Tender

14 Oct 2026 at 16:43

UK4 - Tender Notice
PlanningUpdate

10 Dec 2025 at 14:10

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

18 Nov 2025 at 15:06

UK2 - Preliminary Market Engagement Notice
Planning

18 Nov 2025 at 14:53

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

North East Lincolnshire Borough Council is seeking housing-related support services to prevent homelessness and help residents develop the skills and stability needed for independent living and tenancy sustainment. The five lots cover floating support for families and adult households at risk of homelessness; supported accommodation and support for families and adults, including people experiencing multiple disadvantage; and housing support for young people aged 16–25, including those with care experience. Support may address wellbeing, daily living and tenancy skills, financial resilience, trauma, mental health, domestic abuse, substance use and offending-related barriers. The young people’s service can operate in provider accommodation or community-based settings. Delivery is in North East Lincolnshire, including Grimsby. This is housing support and social work provision (CPV 85300000).

The Council invited tenders through an open procedure. Bidders could apply for one or more of the five lots, with each assessed separately and awarded to the most advantageous tender for that lot. Questions were due by 7 December 2026 at 16:00, and bids by 11 December 2026 at 12:00. The planned award decision date was 19 March 2027. The contracts are scheduled to run from 28 May 2027 to 27 May 2030, with two possible 12-month extensions, subject to performance and business requirements. The total estimated value is £5,198,028; lot values are £597,042 for family floating support, £1,343,346 for adult floating support, and £1,085,880 for each accommodation and support lot. Evaluation weights cost at 30%; quality criteria include outcomes, mobilisation, continuity, safeguarding and access, with accommodation management also assessed for accommodation lots.

The requirement suits housing and homelessness organisations able to deliver preventative support, floating support and, for the relevant lots, supported accommodation. The Council marks all five lots as suitable for SMEs and voluntary, community and social enterprises. Providers need to demonstrate outcome-focused, person-centred support, effective mobilisation and service continuity, safeguarding, inclusive access, performance management and continuous improvement. Work with people affected by complex needs calls for capability in supporting wellbeing, independent living, tenancy readiness and pathways to sustainable accommodation; the young people’s lot additionally requires support for care-experienced young people transitioning to adulthood. Strong partnership working, staff training and social value are part of quality assessment. Pass/fail participation requirements include an eligible registered-provider arrangement, either directly or through a consortium, appropriate GDPR measures and ICO registration, modern slavery compliance where applicable, current financial standing information, and specified employer’s, public liability and professional indemnity insurance cover.

How relevant is this notice?

Notice Information

Notice Title

Housing Related Support

Notice Description

The Authority is inviting tenders for the following Housing Related Support Services: Lot 1 - Floating Support for Families at Risk of Homelessness Lot 2 - Floating Support for Adult Households at Risk of Homelessness Lot 3 - Accommodation and Support for Families, including those who may be Experiencing Multiple Disadvantage Lot 4 - Accommodation and Support For Adults, including those who may be Experiencing Multiple Disadvantage Lot 5 - Accommodation and Support for Young People including those who are Care Experienced

Lot Information

Floating Support for Families at Risk of Homelessness

This shall be a short-term (for a period of up to twenty four (24) months) preventative Housing Related Support (HRS) service for families at risk of homelessness to assist families to develop or maintain their independence within the community and prevent the loss of their home or tenancy. The Provider shall ensure that the Service enable families to continue to live independently and safely in their own homes and develop the capacity to live independently and maintain a tenancy for their home without the continued and ongoing support of housing support services. The requirements are further detailed in the associated tender documentation.

Options: While no further modifications are anticipated at this time, the Authority reserves the right to modify the contract at any point within its term, in line with Section 74 of the Procurement Act 2023 in any of the following ways: Number of individuals supported. These may be varied up or down subject to budgets available. Key Performance Indicators (KPIs) may be changed, new KPIs agreed and KPIs removed. Time scales for completing support assessments for individuals accessing the service as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Frequency and the content of meetings as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Training requirements as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Days and timings of Service delivery being accessible to Service Users as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Length of time individuals can access the Service as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. The times scales for initial responses as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract.

Renewal: There is an in-built option of two (2) twelve (12) month extension periods, depending on performance and business requirements.

Floating Support for Adult Households at Risk of Homelessness

The Provider shall deliver a short-term (for a period of up to twenty four (24) months) preventative Housing Related Support (HRS) service for adults at risk of homelessness to assist Service Users to develop or maintain their independence within the community and prevent the loss of their home or tenancy. The Service shall enable Service Users to continue to live independently and safely in their own homes and develop the capacity to live independently and maintain a tenancy for their home without the continued and ongoing support of housing support services. Further requirements are detailed within the tender documentation.

Options: While no further modifications are anticipated at this time, the Authority reserves the right to modify the contract at any point within its term, in line with Section 74 of the Procurement Act 2023 in any of the following ways: Number of adults supported. These may be varied up or down subject to budgets available. Key Performance Indicators (KPIs) may be changed, new KPIs agreed and KPIs removed. Time scales for completing support assessments for Service Users accessing the service as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Frequency and the content of meetings as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Training requirements as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Days and timings of Service delivery being accessible to individuals as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Length of time individuals can access the Service as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. The times scales for initial responses as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract.

Renewal: There is an in-built option of two (2) twelve (12) month extension periods, depending on performance and business requirements.

Accommodation and Support for Families, including those who may be Experiencing Multiple Disadvantage

The Provider shall deliver short-term (for a period of up to twenty four (24) months) supported accommodation to prevent and relieve homelessness among families, including those families experiencing multiple disadvantage (Service User), to: - Focus on stabilising circumstances, improving wellbeing, developing daily living and tenancy skills, strengthening financial resilience, and addressing barriers linked to trauma, mental health, domestic abuse, substance use, or / and offending histories; - Support individuals living with their families to work through their immediate needs and prepare the family to access alternative, sustainable accommodation options in the housing pathway; and - Assist individuals to develop or maintain their independence within the community. The service shall enable Service Users to live independently with their families, moving on to alternative housing options within twenty four (24) months of accessing accommodation and support, and develop their capacity to live independently and maintain a tenancy, if required, with the continued and ongoing support of housing support services. Further requirements are detailed within the tender documents.

Options: While no further modifications are anticipated at this time, the Authority reserves the right to modify the contract at any point within its term, in line with Section 74 of the Procurement Act 2023 in any of the following ways. Number of Service Users supported. These may be varied up or down subject to budgets available. Number of supported accommodation units required these may be varied up or down subject to budgets available. Type of supported accommodation units required these may be varied up or down subject to budgets available. Key Performance Indicators (KPIs) may be changed, new KPIs agreed and KPIs removed. Time scales for completing support assessments for individuals accessing the service as specified may be varied to better fit the needs of the Service and the Providers throughout the life of the contract. Training requirements as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Days and timings of Service delivery being accessible to individuals as specified may be varied to better fit the needs of the Service and the Providers throughout the life of the contract. Length of time Service Users can access the Service as specified may be varied to better fit the needs of the Service and the Providers throughout the life of the contract. The timescales for initial responses as specified may be varied to better fit the needs of the Service and the Providers throughout the life of the contract.

Renewal: There is an in-built option of two (2) twelve (12) month extension periods, depending on performance and business requirements.

Accommodation and Support for Adults, including those who may be Experiencing Multiple Disadvantage

The Provider shall provide short-term (for a period of up to twenty four (24) months) supported accommodation to prevent and relieve homelessness among adult only households, including those adults experiencing multiple disadvantage (Service User), to: - Focus on stabilising circumstances, improving wellbeing, developing daily living and tenancy skills, strengthening financial resilience, and addressing barriers linked to trauma, mental health, domestic abuse, substance use, and/or offending histories; - Support individuals to work through their immediate needs and prepare individuals within the household to access alternative, sustainable accommodation options in the housing pathway; and - Assist individuals to develop or maintain their independence within the community. The Service shall enable Service Users to live independently, moving on to alternative housing options within twenty four (24) months of accessing accommodation and support, and develop the capacity to live independently and maintain a tenancy, if required, with the continued and ongoing support of housing support services.

Options: While no further modifications are anticipated at this time, the Authority reserves the right to modify the contract at any point within its term, in line with Section 74 of the Procurement Act 2023 in any of the following ways. Number of Service Users supported. These may be varied up or down subject to budgets available. Number of supported accommodation units required these may be varied up or down subject to budgets available. Type of supported accommodation units required these may be varied up or down subject to budgets available. Key Performance Indicators (KPIs) may be changed, new KPIs agreed and KPIs removed. Time scales for completing support assessments for Service Users accessing the service as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the Contract. Training requirements as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the Contract. Days and timings of Service delivery being accessible to individuals as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the Contract. Length of time Service Users can access the Service as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the Contract. The timescales for initial responses as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the Contract.

Renewal: There is an in-built option of two (2) twelve (12) month extension periods, depending on performance and business requirements.

Accommodation and Support for Young People including those who are Care Experienced

This Service is specifically for young people aged 16-25 who are experiencing multiple support needs, and young people aged 16-25 with care experience. The Service will provide short- term (for a period of up to twenty four (24) months) Housing Related Support. This Service can be delivered within supported accommodation settings provided by the Provider, and within the community in a variety of alternative accommodation settings, depending on the need of the Service User. The Service will: - Focus on the delivery of person-centered support, tailored to the support needs and aspirations of the young people accessing supported accommodation and community based HRS; - Support will focus on stabilising circumstances, improving wellbeing, developing daily living and tenancy skills, strengthening financial resilience, and addressing barriers linked to trauma, mental health, domestic abuse, substance use, or/and offending histories; - Enable young people to address multiple support needs, preventing multiple disadvantages in the immediate and long term; and - Support young people to transition into adulthood and move towards independent living in the community. The Provider shall ensure that the Service enables young people, including those with care experience to progress to becoming tenancy-ready and develop the capacity to live independently and maintain a tenancy. Further requirements are detailed within the tender documentation.

Options: While no further modifications are anticipated at this time, the Authority reserves the right to modify the contract at any point within its term, in line with Section 74 of the Procurement Act 2023 in any of the following ways. Number of young people supported. These may be varied up or down subject to budgets available. Number of supported accommodation units required these may be varied up or down subject to budgets available. Type of supported accommodation units required these may be varied up or down subject to budgets available. Key Performance Indicators (KPIs) may be changed, new KPIs agreed and KPIs removed. Time scales for completing support assessments for individuals accessing the service as specified may be varied to better fit the needs of the Service and the Providers throughout the life of the contract. Training requirements as specified may be varied to better fit the needs of the Service and the Providers throughout the life of the contract. Days and timings of Service delivery being accessible to Service Users as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. Length of time individuals can access the Service as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the contract. The times scales for initial responses as specified may be varied to better fit the needs of the Service and the Provider throughout the life of the Contract.

Renewal: There is an in-built option of two (2) twelve (12) month extension periods, depending on performance and business requirements.

Planning Information

North East Lincolnshire Borough Council's Housing Related Support (HRS) service is undertaking Preliminary Market Engagement, to enable the sharing of insights gathered as part of a discovery project completed in early 2025, and to discuss the perspectives of organisations within the HRS market, and local housing, housing support and support providers regarding HRS provision. This is first of what may be a series of PME activities to shape our future HRS requirement prior to re-procurement. We would like to invite organisations to a collaborative workshop focused on shaping the future of Housing Related Support (HRS) in North East Lincolnshire. HRS is a short-term support service currently offered to residents in our borough. Its aim is to equip individuals with the skills to manage their home well, with the ultimate goal of reducing reliance on homelessness services. However, we recognise that the current offer may no longer fully meet the needs of our community. To ensure any future commissioning reflects local needs and insights, we are bringing together housing and support providers from across the borough to explore what a refreshed HRS offer could look like. Workshop Details : Date/Location 4th December 2025, 13:00 pm, Centre4 Wootton Hall, Wootton Road, Nunsthorpe, Grimsby, DN33 1HE. Providers are invited to review further information and submit a questionnaire which is available on the Council's procurement portal YORtender web address: https://yortender.eu-supply.com/login.asp?B=YORTENDER under reference 105217

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e375
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097201-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

CPV Codes

75123000 - Administrative housing services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£5,198,028 £1M-£10M
Lots Value
£5,198,028 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Oct 20261 weeks ago
Submission Deadline
11 Dec 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
28 May 2027 - 27 May 2030 3-4 years
Recurrence
2029-10-15

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North East Lincolnshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GRIMSBY
Postcode
DN31 1HU
Postcode Area
Doncaster
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE13 North and North East Lincolnshire
Delivery Location
TLE13 North and North East Lincolnshire
Local Authority
North East Lincolnshire
Electoral Ward
West Marsh
Westminster Constituency
Great Grimsby and Cleethorpes

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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