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C436616 Research Delivery Data Intelligence (RDDI) Solution

NHS Business Services Authority

This public procurement record has 7 releases in its history.

TenderCancellation

27 Aug 2026 at 15:42

UK12 - Procurement Termination Notice
TenderCancellation

27 Aug 2026 at 15:32

UK12 - Procurement Termination Notice
TenderCancellation

26 Aug 2026 at 19:21

UK12 - Procurement Termination Notice
TenderUpdate

25 Jun 2026 at 10:30

UK4 - Tender Notice
TenderUpdate

10 Jun 2026 at 12:12

UK4 - Tender Notice
Tender

15 May 2026 at 19:29

UK4 - Tender Notice
Planning

18 Nov 2025 at 15:17

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The NHS Business Services Authority sought a UK-wide digital Research Delivery Data Intelligence solution. The service is intended to provide a near real-time overview of health and care research delivery, supporting operational portfolio management and giving patients, the public, industry and other stakeholders information about research taking place across the country. It would provide central, regional and local portfolio management, together with an integrated data, intelligence, analysis and reporting tool. Users across UK administrations and wider stakeholder organisations would be able to interrogate and display research delivery data in different ways. This is a technology and software services requirement covering solution development, licensing, implementation, consultancy, support and associated information technology services, with delivery across the United Kingdom.

The procurement reached tender: the buyer invited offers through an open procedure. It was subsequently terminated and no contract was awarded. The stated reason was supplier feedback and a high volume of clarification questions, which led the Authority to review its requirements and procurement approach; a new procurement is anticipated to begin in November 2026. In the tender as published, clarification questions were due by 14 July 2026 at 16:00 and bids by 21 July 2026 at 12:00, with the award decision expected by 9 September 2026. The contract was planned from 1 October 2026 to 31 March 2032, with extensions potentially taking it to 31 March 2035. Its estimated value was £30 million excluding VAT, or £36 million including VAT. Technical quality carried 60%, social value 10% and price 30%, alongside pass/fail mandatory requirements.

This opportunity suited small and medium-sized technology suppliers able to provide and operate a complex, UK-wide research data platform. Relevant bidders would need capability in software development, data and intelligence integration, analysis, reporting, portfolio management, implementation, data migration, national rollout and scaling. The requirement also called for strong user experience, accessibility and inclusive design, service management, technical support, training, change management, adoption and continuous improvement. Suppliers and subcontractors were expected to demonstrate financial capacity, including specified credit, turnover, operating margin and acid-ratio measures, or provide accepted mitigations and assurance. Employers’ liability, professional indemnity and cyber liability insurance of at least £5 million for each event in each contract year were required. Personal data had to be stored and processed within the UK or EEA, with no transfer outside those areas.

How relevant is this notice?

Notice Information

Notice Title

C436616 Research Delivery Data Intelligence (RDDI) Solution

Notice Description

To create a UK wide digital service which will provide a near real-time overview of the delivery status, and support operational delivery of health and care research across the UK. The services we create through RDDI will provide information to patients, the public, industry and other stakeholders on health research happening across the country and will provide deeper insights into research performance, capacity and capability in research delivery organisations. The contract is for the provision of a unified Research Delivery Data and Intelligence solution (the Solution) that provides Central, Regional and local portfolio management capability and a central data and intelligence integration, analysis and reporting tool. This will allow UK administrations and wider stakeholders to interrogate and display research delivery data in a range of different ways.

Lot Information

Lot 1

Renewal: The expected contract duration includes the Implementation Phase followed by an initial term of 5 years from operational Service Commencement Date with the option to extend by up to a maximum of a further 3 x 12 months (max 36 months). The Implementation Period is expected to be completed by 31/03/2027. Maximum 8 year contract term including extensions.

Planning Information

Request for Information (RFI) to gather market intelligence ahead of future procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e37f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081898-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48517000 - IT software package

48983000 - Development software package

72000000 - IT services: consulting, software development, Internet and support

72212218 - License management software development services

72212517 - IT software development services

72222300 - Information technology services

72262000 - Software development services

72263000 - Software implementation services

72266000 - Software consultancy services

72268000 - Software supply services

Notice Value(s)

Tender Value
£30,000,000 £10M-£100M
Lots Value
£30,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Aug 20261 weeks ago
Submission Deadline
21 Jul 2026Expired
Future Notice Date
1 Apr 2026Expired
Award Date
Not specified
Contract Period
1 Oct 2026 - 31 Mar 2032 Over 5 years
Recurrence
2031-09-30

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Business Services Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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