Award

Virtual Application Delivery ("VAD") and Load Balancing

DIGITAL HEALTH & CARE WALES

This public procurement record has 1 release in its history.

Award

19 Nov 2025 at 09:54

Summary of the contracting process

The recent procurement process led by Digital Health & Care Wales sought to acquire a Virtual Application Delivery and Network Load Balancing Software and Support for multiple health boards, including Aneurin Bevan, Betsi Cadwallader, Cwm Taf, and Hywel Dda University Health Boards. Conducted under the services category, using a competitive procedure with negotiation, this process culminated in contracts being signed on 14 November 2025. The procurement utilised the Welsh Government's National Procurement Services Framework for IT Products and Services, specifically Lot 3 for Licensing and Subscriptions, and was primarily aimed at delivering solutions within the UK region. The primary contract, valued at £3,347,947.26, resulted from a mini competition initiated on 3 April 2025, showcasing a strong emphasis on quality with a 100% weighting on award criteria split between quality (60%), social value (10%), and price (30%).

This tender provides significant opportunities for service providers in the IT industry, particularly those specialising in application service provision and computer-related professional services. Small and medium enterprises (SMEs), as well as larger entities experienced in virtual application delivery and network load balancing solutions, are well-positioned to capitalise on such opportunities. The process, involving active subcontracting options, invites capable businesses to partner and deliver innovative IT solutions that enhance digital health and care services across Wales. With Computacenter having been awarded the contract, SMEs might find collaborative avenues for growth and participation in subsequent calls under similar frameworks.

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Notice Title

Virtual Application Delivery ("VAD") and Load Balancing

Notice Description

Digital Health and Care Wales ("DHCW"), Aneurin Bevan University Health Board ("ABUHB"), Betsi Cadwallader University Health Board ("BCUHB"), Cwm Taf University Health Board ("CTMUHB") and Hywel Dda University Health Board ("HDDUHB") have an ongoing requirement for the procurement of a Virtual Application Delivery and Network Load Balancing Software and Support. To secure an appropriate Supplier to fulfil this need, a mini competition was undertaken via a formal tendering procedure, utilising the Welsh Government's National Procurement Services ("NPs") Framework for IT Products and Services, Lot 3, Licensing and Subscriptions.

Lot Information

Network Load Balancing Platform Solution

Digital Health and Care Wales ("DHCW") Commercial Services team undertook a mini competition procurement exercise via formal tendering, utilising the Welsh Government NPS Framework for IT Products and Services, Lot 3, Licensing and Subscriptions. The mini competition was issued 03/04/2025 through eTender Wales portal where all Suppliers listed under Lot 3 were invited.

Virtual Application Delivery Platform - Professional Services (Optional)

Digital Health and Care Wales ("DHCW") Commercial Services team undertook a mini competition procurement exercise via formal tendering, utilising the Welsh Government NPS Framework for IT Products and Services, Lot 3, Licensing and Subscriptions. The mini competition was issued 03/04/2025 through eTender Wales portal where all Suppliers listed under Lot 3 were invited.

Network Load Balancing Platform - Professional Services (Optional)

Digital Health and Care Wales ("DHCW") Commercial Services team undertook a mini competition procurement exercise via formal tendering, utilising the Welsh Government NPS Framework for IT Products and Services, Lot 3, Licensing and Subscriptions. The mini competition was issued 03/04/2025 through eTender Wales portal where all Suppliers listed under Lot 3 were invited.

Virtual Application Delivery Platform Solution

Digital Health and Care Wales ("DHCW") Commercial Services team undertook a mini competition procurement exercise via formal tendering, utilising the Welsh Government NPS Framework for IT Products and Services, Lot 3, Licensing and Subscriptions. The mini competition was issued 03/04/2025 through eTender Wales portal where all Suppliers listed under Lot 3 were invited.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e3f0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075049-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72416000 - Application service providers

72590000 - Computer-related professional services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,347,947 £1M-£10M

Notice Dates

Publication Date
19 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Nov 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DIGITAL HEALTH & CARE WALES
Contact Name
Not specified
Contact Email
rhian.sdaler@wales.nhs.uk
Contact Phone
+44 2920500500

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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