Award

Microsoft Enterprise Support Services

COVENTRY UNIVERSITY

This public procurement record has 1 release in its history.

Award

19 Nov 2025 at 11:47

Summary of the contracting process

The procurement process for "Microsoft Enterprise Support Services" was conducted by Coventry University, located in Coventry, United Kingdom. This process falls under the IT industry category, specifically involving software packages and information systems. The process has reached the award stage, with a contract awarded to Microsoft Ltd. The contract period runs from 24th September 2025 to 23rd September 2026. This procurement was conducted using a direct method, below the threshold, and without competition, indicating a highly specialised requirement with a pre-existing supplier relationship. The main procurement category is goods, and the contract value is £166,800 gross.

This tender opportunity supports business growth by providing a consistent stream of revenue and the possibility for further engagements for companies capable of offering high-level IT support and infrastructure solutions. Suitable businesses tend to be those with large-scale capabilities in software support and sufficient experience in managing complex digital services environments. As the contract was directly awarded, other businesses may not have engaged in competition this time, but it reflects Coventry University’s ongoing commitment to annual renewals of significant IT support, indicating potential future opportunities for businesses that can meet similar high standards of expertise and service delivery.

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Notice Title

Microsoft Enterprise Support Services

Notice Description

The Microsoft Unified Support agreement is a direct escalation route for issues and support with infrastructure and other group technology platforms. It also covers training, professional engagements and significant benefits to technology teams across Digital Services. This has been in place since 2009 and is an annual renewal subscription.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e43a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075159-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£139,000 £100K-£500K

Notice Dates

Publication Date
19 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Sep 20255 months ago
Contract Period
23 Sep 2025 - 23 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
COVENTRY UNIVERSITY
Contact Name
Not specified
Contact Email
procurement@coventry.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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