Tender

T25-174BUS Delivery of an Inclusive Contact Centre Academy for DCSDC LMP

DERRY CITY AND STRABANE DISTRICT COUNCIL

This public procurement record has 2 releases in its history.

TenderCancellation

12 Jan 2026 at 12:00

UK12 - Procurement Termination Notice
Tender

19 Nov 2025 at 14:27

UK4 - Tender Notice
Summary of the contracting process

The procurement process initiated by Derry City and Strabane District Council, located at 98 Strand Road, Derry, concerns the delivery of an Inclusive Contact Centre Academy for their Labour Market Partnership (DSLMP). This tender falls under the services category, specifically focusing on education and training services aimed at personal development (CPV codes: 80000000, 80570000). The procurement method employed is an open competition below the threshold, with the tender period closing on 17th December 2025. The contract, valued at £40,500, is set to commence on 24th December 2025 and potentially extend until September 2027, subject to funding. Unfortunately, this tender process was later cancelled on 12th January 2026 due to unmet criteria.

This tender presented significant opportunities for businesses specialising in employment academies, particularly those experienced in the contact centre sector and in accommodating individuals with disabilities. Organisations with expertise in improving employability outcomes or skilled labour supply would have been well-suited to contribute to this initiative. Though the contract has now been cancelled, similar future opportunities are likely from this buyer, favouring enterprises capable of delivering comprehensive training solutions that align with the strategic goals of Derry City and Strabane District Council's Labour Market Partnership.

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Notice Information

Notice Title

T25-174BUS Delivery of an Inclusive Contact Centre Academy for DCSDC LMP

Notice Description

This is an invitation to tender for the delivery of an Inclusive Contact Centre Academy on behalf of Derry City and Strabane District Council's Labour Market Partnership, hereby known as DSLMP. The 2025/26 DSLMP Action Plan strives to improve employability outcomes and / or labour market conditions locally. This procurement exercise focuses on the Skilled Labour Supply theme. DSLMP are seeking tenders from organisations who have the required experience, expertise, and qualifications in delivering and managing employment academies for people with disabilities within the Contact Centre sector. Your submission must be submitted via etendersNI, via this CFT. No other method of submissions will be accepted. Please refer to the CfT documents for further detail.

Lot Information

Lot 1

Renewal: Subject to funding - 12 months possible extension

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e485
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002219-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

80570000 - Personal development training services

Notice Value(s)

Tender Value
£40,500 Under £100K
Lots Value
£40,500 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jan 20261 months ago
Submission Deadline
17 Dec 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
24 Dec 2025 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DERRY CITY AND STRABANE DISTRICT COUNCIL
Additional Buyers

MISSING

Contact Name
Not specified
Contact Email
tenders@derrystrabane.com
Contact Phone
Not specified

Buyer Location

Locality
DERRY
Postcode
BT48 7NN
Post Town
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN0A Derry City and Strabane
Delivery Location
TLN0A Derry City and Strabane
Local Authority
Derry City and Strabane
Electoral Ward
Northland
Westminster Constituency
Foyle

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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