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Shopmobility and Demand Responsive Transport Services

Plymouth City Council

This public procurement record has 2 releases in its history.

Award

24 Feb 2026 at 12:19

UK6 - Contract Award Notice
Tender

19 Nov 2025 at 14:48

UK4 - Tender Notice
Summary of the contracting process

Plymouth City Council is leading the procurement process for the provision of Shopmobility and Demand Responsive Transport Services within the city of Plymouth, categorized under public road transport services. This contract, which falls under the services category, began with an open procedure and is currently at the award stage following its tender period. The contract, valued at £457,350, is set to commence on 1 April 2026 and initially conclude on 31 March 2029, with potential extensions up to 2031. Located in Plymouth, within the UKK41 region, this initiative aims to provide accessible transport services for residents and visitors facing mobility challenges. Applications for this tender were managed electronically through the Supplying the South West portal, and the contract has been awarded to ACCESS PLYMOUTH LIMITED, indicating the completion of the procurement stage.

This procurement offers substantial opportunities for business growth, especially for companies in the transport services industry. It is particularly suited for businesses with expertise in providing inclusive and reliable transport solutions, such as Shopmobility, Demand Responsive Transport, and Community Car Schemes. Given its focus on accessibility and community engagement, enterprises that prioritise social value and customer-focused service innovation stand a good chance of thriving. The scope for service expansion and additional purchases further presents opportunities for businesses to scale their operations and adapt to evolving community needs. Moreover, the potential contract extension based on performance and budget availability could result in a stable business relationship with Plymouth City Council, fostering long-term collaboration and growth.

How relevant is this notice?

Notice Information

Notice Title

Shopmobility and Demand Responsive Transport Services

Notice Description

Plymouth City Council ("The Authority") is seeking to appoint a suitably experienced and capable Supplier to deliver a range of accessible transport services within the city of Plymouth. These services include the provision of Shopmobility, Demand Responsive Transport (DRT), and a Community Car Scheme. The successful Supplier will be expected to deliver the following core services: 1. Shopmobility Services Shopmobility enables residents and visitors with mobility impairments to access Plymouth city centre by providing the hire of manual wheelchairs and electric scooters. The service operates from a central base located on the ground floor of the Mayflower East Car Park, Mayflower Street, Plymouth, PL1 1QJ. 2. Demand Responsive Transport (Dial-a-Ride) This door-to-door transport service is designed for Plymouth residents who are eligible for a concessionary bus pass and who are unable to access conventional public transport due to mobility or accessibility challenges. 3. Community Car Scheme A not-for-profit car-sharing initiative that supports residents with mobility issues in accessing essential services and facilities across Plymouth. The scheme is operated by volunteer drivers using their own vehicles. The Authority is committed to ensuring these services remain accessible, reliable, and responsive to the needs of Plymouth's residents and visitors. The appointed Supplier will be expected to demonstrate a strong understanding of inclusive transport, community engagement, and service innovation, while delivering high-quality, customer-focused services.

Lot Information

Lot 1

Options: The Authority reserves the right, at its sole discretion, to exercise the following options during the contract term: Additional Purchases: supplementary hire equipment (e.g., wheelchairs, scooters, vehicles) or related transport services to meet increased demand or enhance service delivery under Shopmobility, DRT, and the Community Car Scheme. Service Expansion: scaled-up capacity or geographic extension for the core services to reflect evolving community needs or policy goals. Contract Extension: an extension of the contract beyond the initial term of 3 Years, up to a maximum of 5 Years. Exercising any option is subject to availability of budget, satisfactory performance by the Supplier, and demonstrable continued need for the additional services or resources.

Renewal: The Authority reserves the right to extend the contract for one additional period of up to 2 years beyond the initial 3-year term. This option may be exercised based on satisfactory supplier performance and continued budget availability.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e48a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016440-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

98 - Other community, social and personal services

CPV Codes

60112000 - Public road transport services

60120000 - Taxi services

60130000 - Special-purpose road passenger-transport services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£457,350 £100K-£500K
Lots Value
£457,350 £100K-£500K
Awards Value
£457,350 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Feb 20266 months ago
Submission Deadline
15 Dec 2025Expired
Future Notice Date
Not specified
Award Date
6 Feb 20266 months ago
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
2030-07-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Plymouth City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PLYMOUTH
Postcode
PL1 3BJ
Postcode Area
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
TLK41 Plymouth
Local Authority
Plymouth
Electoral Ward
St Peter and the Waterfront
Westminster Constituency
Plymouth Sutton and Devonport

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS PLYMOUTH LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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