Notice Information
Notice Title
Employee Assistance Program & Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2)
Notice Description
Lot 1: Employee Assistance Programme (EAP) and Counselling Services: Provide confidential support to employees for personal or work-related challenges, including emotional wellbeing, financial advice, family matters, bereavement, and psychological support. This includes services such as Cognitive Behavioral Therapy (CBT), trauma counselling, and other psychological treatments to help employees manage mental health challenges, particularly those caused by stress, trauma, or role-related psychological concerns. The EAP should be accessible to all LNER employees, including remote workers, across the LNER route. Trauma Counselling: A key component of the Counselling should include access to trauma-specific counselling, delivered by professionals with experience in dealing with workplace trauma, ideally including rail-related incidents. Lot 2: Musculoskeletal (MSK) Support and Treatment Services: Provide expert physiotherapy support to all employees, including remote workers, across the LNER route.
Lot Information
Employee Assistance Program & Counselling Services
Renewal: Initial contract length 1st July 2026 to 30th June 2029 with the option to extend for a further 1 + 1 years. Contract will include a termination for convenience clause.
Musculoskeletal Support and Treatment ServicesRenewal: Initial contract length 1st July 2026 to 30th June 2029 with the option to extend for a further 1 + 1 years. Contract will include a termination for convenience clause.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05ec34
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/054384-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
-
- CPV Codes
85100000 - Health services
Notice Value(s)
- Tender Value
- £2,236,278 £1M-£10M
- Lots Value
- £2,236,278 £1M-£10M
- Awards Value
- £2,078,813 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Jun 20262 weeks ago
- Submission Deadline
- 2 Jan 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 12 May 20261 months ago
- Contract Period
- 21 Jun 2026 - 22 Jun 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON NORTH EASTERN RAILWAY LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- YORK
- Postcode
- YO1 6GA
- Post Town
- York
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE2 North Yorkshire
- Small Region (ITL 3)
- TLE21 York
- Delivery Location
- Not specified
-
- Local Authority
- York
- Electoral Ward
- Micklegate
- Westminster Constituency
- York Central
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/054384-2026
9th June 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/078597-2025
1st December 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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