Award

Service Desk

GREENSQUAREACCORD LIMITED

This public procurement record has 1 release in its history.

Award

02 Dec 2025 at 07:45

Summary of the contracting process

The procurement process was conducted by GreenSquareAccord Limited, a sub-central government public authority based in Birmingham, UK. The contract is titled "Service Desk" and falls under the industry category of software package and information systems. This process has reached the award stage, with the status marked as complete as of 2nd December 2025. The procurement was executed directly below the threshold without competition. Key dates include the signing of the contract on 25th March 2025, with an active contract period starting from 2nd February 2026 to 1st February 2029. The procurement spans multiple UK regions, indicating a broad delivery reach.

This tender presents significant opportunities for businesses specialising in software and information systems, particularly those with established experience in delivering comprehensive Service Desk solutions. Although the contract was awarded to Halo Service Solutions Ltd, a large-scale enterprise, similar businesses could position themselves for future direct awards by aligning their offerings with the needs of public authorities like GreenSquareAccord Limited. The focus on a direct procurement method without competition highlights the importance of maintaining strong relationships and ensuring visibility to potential buyers within the specified regions and categories.

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Notice Title

Service Desk

Notice Description

Provision of Service Desk

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ec6a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078692-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£70,502 Under £100K

Notice Dates

Publication Date
2 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Mar 202511 months ago
Contract Period
2 Feb 2026 - 1 Feb 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
GREENSQUAREACCORD LIMITED
Contact Name
Not specified
Contact Email
procurement@greensquareaccord.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 2JB
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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