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POL EUC Managed Services

Post Office Limited

This public procurement record has 1 release in its history.

AwardUpdate

03 Dec 2025 at 08:09

Award Notice
Summary of the contracting process

Post Office Limited is conducting a procurement process for "POL EUC Managed Services," with the aim of acquiring repair, maintenance, and associated services related to personal computers, office equipment, telecommunications, and audio-visual equipment. The procurement falls under the services category, with a focus on IT services such as consulting, software development, internet, and support. This tender is part of an award update, marking the continuation of the contracting process initiated in 2021 and currently active. The procurement activity is primarily located in the UK and takes advantage of the legal framework set by CELEX’s Directive 2014/24/EU. Entserv UK Limited has been awarded the contract, with amendments made to accommodate additional capital works due to increased user numbers and technical obsolescence. The service period spans a total of 1800 days with a signed contract value of £65,112,573, showing significant investment in the essential technology infrastructure of Post Office branches.

This tender presents opportunities for business growth, particularly for companies specialising in IT services and equipment maintenance. With the high contract value and extended duration, it provides considerable financial and operational engagement, benefiting businesses capable of delivering comprehensive end-user computing services. Large suppliers with previous experience in such contracts, particularly those adept at handling public sector projects and capable of scale, are likely to be competitively positioned to expand their offerings and strengthen their reputation in this sector. The procurement method necessitates skilled operation due to the complexity and scope of replacing in-branch hardware and software upgrades across approximately 25,000 branch locations, suggesting a strong preference for experienced contractors ready to manage broad-scale tech deployment and support.

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Notice Information

Notice Title

POL EUC Managed Services

Notice Description

Lot Information

Lot 1

Provision of End User Compute Services for Branches and colleagues of Post Office Limited.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ed8b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079156-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£65,112,573 £10M-£100M

Notice Dates

Publication Date
3 Dec 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Sep 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Post Office Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Entserv UK Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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