Notice Information
Notice Title
Visit Newquay Website Design and Build
Notice Description
The Council invites response to this Invitation to Tender (ITT) from suitably qualified suppliers ("Suppliers") for the design and build of the Visit Newquay website. The Visit Newquay website is the official tourism platform operated by Newquay Town Council (NTC) and plays a pivotal role in promoting the town as a visitor destination. It supports a wide audience including tourists, residents, local businesses, and other stakeholders by offering searchable listings, events, editorial content, guides, and travel information. The existing platform has been in place since 2015 and provides a Destination Management System (DMS) that enables back-end control of tourism products, business entries, and local seasonal events. In late 2024 the Council commissioned a review of the site to assess the websites structure, usability, functionality and development potential given the issues that were being found around the Industry standards in mobile usability, search engine optimisation (SEO), accessibility (WCAG compliance), and user engagement tools as all of the ears have evolved significantly since the site's launch, and although upgrades have been carried out these are limited with the existing site. And although the website remains functionally adequate, it does require modernisation to comply with relevant regulations and to ensure it remains at the forefront of providing a service the numerous users, to be compliant with industry standards. The Key findings of the review included: * Overall Performance: The current system was found to be satisfactory in its core performance and internal usability. * Mobile Experience: Google Lighthouse audits identified significant performance issues on mobile devices, affecting page load times and responsiveness. These issues must be addressed to improve the user experience across platforms. This evaluation reinforced the value of the existing system while highlighting specific areas that must be enhanced through a structured rebuild and the modernisation process. These improvements have been included within the full details of the specification. Website Performance Statistics Despite its age, the Visit Newquay website continues to receive strong and consistent traffic, demonstrating its value to the local tourism economy: * Over 350,000 unique users annually * 40,000+ visitors during peak months (July-August) * Average of 3.8 pages per session * Bounce rate of approximately 38% These performance metrics underline the importance of sustaining and improving the platform through a strategic rebuild.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05ee12
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/079402-2025
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Below threshold - open competition
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72200000 - Software programming and consultancy services
72413000 - World wide web (www) site design services
72415000 - World wide web (www) site operation host services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
Notice Value(s)
- Tender Value
- £71,000 Under £100K
- Lots Value
- £71,000 Under £100K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 3 Dec 2025Yesterday
- Submission Deadline
- 16 Jan 20262 months to go
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 26 Jan 2026 - 26 Jan 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NEWQUAY TOWN COUNCIL
- Contact Name
- Not specified
- Contact Email
- tenders@newquay.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- NEWQUAY
- Postcode
- TR7 1AF
- Post Town
- Truro
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK3 Cornwall and Isles of Scilly
- Small Region (ITL 3)
- TLK30 Cornwall and Isles of Scilly
- Delivery Location
- Not specified
-
- Local Authority
- Cornwall
- Electoral Ward
- Newquay Central & Pentire
- Westminster Constituency
- St Austell and Newquay
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/079402-2025
3rd December 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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