Award

Personal Health Budget E-wallet for Discharge Services

NHS NORTH WEST LONDON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

05 Dec 2025 at 12:32

UK6 - Contract Award Notice
Summary of the contracting process

The procurement process for a Personal Health Budget E-wallet aimed at enhancing hospital discharge services has been completed by the NHS North West London Integrated Care Board, located in London, United Kingdom. This contract commenced on 1st September 2025 and is set to end by 31st March 2026, with a possibility of extending for an additional 12 months. Focusing on the procurement category of goods within the IT software industry, this initiative was completed under a limited competition procurement method, suitable for contracts below the threshold. The award for this procurement was officially announced on 5th December 2025, highlighting the successful bidder as The Rowan Organisation.

This tender represents a significant opportunity for businesses specialising in IT software solutions to potentially collaborate with public sector health organisations. The procurement process was designed as a limited competition, making it particularly accessible for small to medium enterprises (SMEs) with expertise in developing e-wallet systems or non-clinical support solutions. The awarded contract not only offers financial growth potential but also positions companies to contribute to improved patient flow and hospital efficiency during critical periods, such as winter. Engaging in such contracts can bolster an organisation's reputation and expand its market presence within the healthcare sector.

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Notice Information

Notice Title

Personal Health Budget E-wallet for Discharge Services

Notice Description

This is a contract for the provision of a Personal Health Budget E-wallet system. The PHB discharge scheme supports timely hospital discharges by allowing acute providers access to an e-wallet to address non-clinical barriers (e.g. transport, bedding, cleaning), particularly for medically optimised patients on discharge pathways 0 and 1. Without this service, delays in discharge increase, impacting patient flow, bed availability, and overall system pressure - especially during peak demand periods such as winter. The contract started 01/09/2025 and will run until 31/03/2026 with the option to extend for a further 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ef9d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080125-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£50,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Dec 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Sep 20257 months ago
Contract Period
5 Dec 2025 - 31 Mar 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORTH WEST LONDON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Post Town
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

THE ROWAN ORGANISATION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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