Tender

Housing Support Service for Vulnerable Adults

LONDON BOROUGH OF SUTTON

This public procurement record has 2 releases in its history.

Tender

26 Feb 2026 at 20:25

Planning

08 Dec 2025 at 12:39

Summary of the contracting process

The London Borough of Sutton is conducting a procurement for a "Housing Support Service for Vulnerable Adults" aimed at supporting individuals aged 18 and above who face challenges such as homelessness, mental health issues, substance misuse, domestic abuse, or offending histories. The opportunity is categorised under health and social work services (CPV 85000000) and features both short-term supported accommodation and floating support services. The procurement process is currently active, using the open procedure as per the Procurement Act 2023, and is classified under the light touch regime. Key dates to note are the tender submission deadline on 23 April 2026 and the enquiry period end on 16 April 2026. The service will be based in Sutton, UK, with an estimated contract value of £4,860,000, and aims to start on 1 April 2027, running until 31 March 2030 with a potential extension for two additional years.

This tender presents significant growth opportunities for businesses in the social services sector, particularly those specialising in housing support and management, mental health services, and substance misuse intervention. Businesses with expertise in managing supported accommodation and providing tailored assistance to individuals with complex needs will be well-suited to compete for this service contract. The procurement is particularly suitable for SMEs, with a focus on delivering high-quality services that promote social inclusion and recovery. The award criteria prioritise quality and social value, offering a competitive advantage to firms that can demonstrate excellence in service delivery and a commitment to enhancing wellbeing outcomes for vulnerable adults. Engaging with this tender allows businesses to contribute to Sutton's vision of being an inclusive community with more citizens in quality and affordable housing.

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How relevant is this notice?

Notice Title

Housing Support Service for Vulnerable Adults

Notice Description

Sutton Council intends to commission a housing support service for single adults, aged 18 years and above, who are experiencing, or are at risk of, homelessness, and are vulnerable due to mental health needs, substance misuse problems, experience of domestic abuse, or have a history of offending. This service will provide: Short-term housing support to 119 units of supported accommodation that differ in size and location Short-term floating support to 40 individuals per annum who are living in other types of accommodation, including temporary accommodation, social housing and private rented accommodation. These individuals will likely have complex needs with dual or multiple diagnoses and will require support with tenancy sustainment or resettlement. The Provider shall have the additional responsibility for carrying out housing management of furnished supported accommodation and to provide an out-of-hours concierge service. These additional services will be funded through Housing Benefit eligible rent and not through the housing support contract. This service will support vulnerable adults to live independently through the provision of housing related support and/or supported accommodation and to participate in a planned and seamless journey towards independent living. The service will promote recovery and facilitate social inclusion and wellbeing. The provision of high quality housing support is key to achieving the Council's ambition for Sutton to be 'an inclusive place for everyone' and to ensure that more people in Sutton are living in 'quality and affordable housing' by working to prevent homelessness and support vulnerable people who become homeless. This procurement is being conducted as a light touch contract under Section 9 of the procurement Act 2023, for services specified in Schedule 1 of the Procurement Regulations 2024.

Lot Information

Lot 1

Renewal: 3 year contract with an option 2 extend for a further 2 years in 12 month increments

Planning Information

The Council is conducting online Market Engagement by issuing a Market Engagement document which provides an overview of the current service, the client profile, and key strategic priorities and outcomes for the future. The Council is seeking input from the housing support market, requesting engagement by way of response to a set of questions which will inform the development of the service specification and ensure the best outcomes for Sutton residents. Information and access to the Market Engagement is availableon the ETender Portal at www.londontenders.org and responses will be collected by way of form completion.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f0b9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017623-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£4,860,000 £1M-£10M
Lots Value
£4,860,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Feb 20261 months ago
Submission Deadline
23 Apr 2026Expired
Future Notice Date
9 Feb 2026Expired
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2030 3-4 years
Recurrence
2030-12-02

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF SUTTON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUTTON
Postcode
SM1 1EA
Post Town
Sutton
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLI63 Merton, Kingston upon Thames and Sutton

Local Authority
Sutton
Electoral Ward
Sutton Central
Westminster Constituency
Sutton and Cheam

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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