Award

Keep in the Know Community Messaging Service

POLICE AND CRIME COMMISSIONER FOR DURHAM

This public procurement record has 1 release in its history.

Award

09 Dec 2025 at 09:54

Summary of the contracting process

The procurement process for the "Keep in the Know Community Messaging Service" was initiated by the Police and Crime Commissioner for Durham, a public authority under sub-central government classification. This contract was awarded on 29th September 2025, after being selected through a direct procurement method without competition, as it fell below the financial threshold. Located in Durham, UK, the contract pertains to the provision of a secure, web-based two-way community engagement tool. This service, designed to enhance communication by targeting specific individuals and groups through tailored messaging, aligns with the goods category focusing on communication and multimedia software. The project commenced on 1st October 2025 and is expected to conclude by 30th September 2027, with a total contract value of £38,978.40.

This tender presents a vital business opportunity for companies specialising in communication and multimedia software packages. Businesses equipped to deliver cutting-edge digital engagement tools would find this contract particularly advantageous. Moreover, Small and Medium-sized Enterprises (SMEs) with expertise in developing secure, scalable web-based solutions and effective user-targeted communication platforms are well-suited to participate in similar procurement processes initiated by sub-central government authorities, opening pathways for growth and strengthened business portfolios in the public sector.

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Notice Title

Keep in the Know Community Messaging Service

Notice Description

Secure, web-based two-way community engagement tool which enables Authority and PCC to deliver targeted messages to specific individuals and groups of users, based on a wide range of criteria.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f16e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080912-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48500000 - Communication and multimedia software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£32,482 Under £100K

Notice Dates

Publication Date
9 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Sep 20254 months ago
Contract Period
30 Sep 2025 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR DURHAM
Contact Name
Not specified
Contact Email
procurement@durham.police.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 5TT
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified

Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

VISAV

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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