Award

Manage Engine ServiceDesk Plus Cloud Licences

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

10 Dec 2025 at 09:46

UK7 - Contract Details Notice
Summary of the contracting process

This public procurement process, conducted by NHS England, focuses on the reprocurement of Manage Engine ServiceDesk Plus Cloud Licences. The contract falls under the "Software package and information systems" category, which aligns with the industry of software and IT services. Located in London, United Kingdom, the procurement follows a limited, below-threshold competition method. The contracting process was completed with an award, and the contract is currently active, spanning from 19 November 2025 to 18 November 2026. Legal aspects of the procurement adhere to UK Public General Act 2023/54.

This tender presents growth opportunities for businesses specialising in IT solutions, particularly those with a focus on software provisioning and licence management. Given the structured, limited competition approach, the opportunity is well-suited for established companies with a strong track record in delivering large-scale IT services to public sector clients. Phoenix Software Limited, a large-scale company in York, serves as the supplier for this contract, demonstrating the potential for significant business partnerships with central government agencies like NHS England.

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Notice Information

Notice Title

Manage Engine ServiceDesk Plus Cloud Licences

Notice Description

Reprocurement of Manage Engine ServiceDesk Plus Cloud Licences

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f26f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081321-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£21,758 Under £100K

Notice Dates

Publication Date
10 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Nov 20253 months ago
Contract Period
19 Nov 2025 - 18 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Not specified
Contact Email
england.commercialqueries@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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