Award

Provision of Back Office Software

KINGSTON UPON HULL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

11 Dec 2025 at 15:40

Summary of the contracting process

Kingston Upon Hull City Council has completed the procurement process for the provision of back office software services, awarded directly to Civica UK Limited. This procurement concerns a fully hosted Level 1 PCI DSS compliant payment solution valued at £576,257 for an initial two-year term, with the possibility of extension for an additional three years. The contract falls under the industry category of software supply services, with the contract signed on 1st November 2025. The procurement method utilized was a direct award through the Crown Commercial Services RM6285 Back Office Systems Lot 2 framework, classified as an award procedure without a prior call for competition, deemed outside the directive's scope. The location of service is specified within the region UKE11, with central operations based in Hull.

This tender presents significant opportunities for businesses specialising in payment solution software to align with public procurement contracts, especially those interested in partnering with regional authorities like Kingston Upon Hull City Council. The direct award highlights a targeted approach that can benefit large-scale suppliers capable of fulfilling specific requirements due to the nature of the framework agreements. Suppliers with robust infrastructure to provide PCI DSS compliant services would find this type of contract advantageous in expanding their public sector portfolio. Additionally, the potential contract extension up to five years offers a stable long-term growth opportunity for qualified suppliers in the software services industry.

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Notice Title

Provision of Back Office Software

Notice Description

Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of PS576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be PS1,002,755.

Lot Information

Lot 1

Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of PS576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be PS1,002,755.

Options: Option to extend for a further 3 years, subject to annual review of service and being satisfactory in its performance.

Procurement Information

Direct Award through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f425
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082138-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,002,755 £1M-£10M

Notice Dates

Publication Date
11 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Nov 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
KINGSTON UPON HULL CITY COUNCIL
Contact Name
Not specified
Contact Email
joe.scarfe@hullcc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HULL
Postcode
HU1 1AA
Post Town
Hull
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE11 Kingston upon Hull, City of
Delivery Location
TLE11 Kingston upon Hull, City of

Local Authority
Kingston upon Hull, City of
Electoral Ward
St Andrew's & Docklands
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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