Award

Provision of Microsoft Support Solutions

NPL MANAGEMENT LIMITED

This public procurement record has 3 releases in its history.

Award

24 Dec 2025 at 09:54

UK7 - Contract Details Notice
Award

12 Dec 2025 at 10:24

UK6 - Contract Award Notice
Award

12 Dec 2025 at 10:14

UK5 - Transparency Notice
Summary of the contracting process

The National Physical Laboratory (NPL), a public undertaking in Teddington, United Kingdom, has completed a direct award contract process for the provision of Microsoft Support Solutions. This procurement falls under the IT services industry category and was necessary due to the specialist expertise required, which is exclusively available from Microsoft Limited, based in Reading. The procurement process reached the award stage as of 24th December 2025, with the contract tenure set to commence on 1st January 2026 and conclude on 31st December 2028. Significant contract details include a procurement value of £323,282.22, with a main procurement category of services.

This opportunity provides significant potential for businesses specialising in IT services, particularly those capable of delivering high-level consulting and support solutions. While the contract has been directly awarded to Microsoft due to their unique expertise, such tenders can guide other IT service providers in aligning their capabilities to compete in future opportunities. Companies that can offer similar niche expertise or innovative technologies may find prospects in partnering or subcontracting, thereby leveraging opportunities for business growth and networking in the IT consultancy sector.

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Notice Information

Notice Title

Provision of Microsoft Support Solutions

Notice Description

The provision of Microsoft Support Solutions.

Procurement Information

Specialist expertise and solutions are required and only available from Microsoft.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f47d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086064-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£269,401 £100K-£500K
Contracts Value
£269,401 £100K-£500K

Notice Dates

Publication Date
24 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Dec 20252 months ago
Contract Period
1 Jan 2026 - 31 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NPL MANAGEMENT LIMITED
Contact Name
Not specified
Contact Email
etenders@npl.co.uk
Contact Phone
Not specified

Buyer Location

Locality
TEDDINGTON
Postcode
TW11 0LW
Post Town
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Teddington
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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