Notice Information
Notice Title
Provision of Friends and Family Test (FFT) Surveys Service
Notice Description
Provision of Friends and Family Test (FFT) Surveys Service for the University Hospitals of Northamptonshire (UHN) NHS Group.
Lot Information
Lot 1
Renewal: Optional extension of 1 x 12 months
Planning Information
Engagement was held with a couple of suppliers in December 2025 and a planned procurement notice was issued on 12/12/2025
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05f4a3
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/027003-2026
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79311000 - Survey services
Notice Value(s)
- Tender Value
- £100,000 £100K-£500K
- Lots Value
- £100,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Mar 20261 weeks ago
- Submission Deadline
- 20 Apr 20263 weeks to go
- Future Notice Date
- 19 Jan 2026Expired
- Award Date
- Not specified
- Contract Period
- 31 May 2026 - 31 May 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- KETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- KETTERING
- Postcode
- NN16 8UZ
- Post Town
- Northampton
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF2 Leicestershire, Rutland and Northamptonshire
- Small Region (ITL 3)
- TLF24 West Northamptonshire
- Delivery Location
- TLF2 Leicestershire, Rutland and Northamptonshire
-
- Local Authority
- West Northamptonshire
- Electoral Ward
- Delapre and Rushmere
- Westminster Constituency
- Northampton South
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/027003-2026
24th March 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/026995-2026
24th March 2026 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/082381-2025
12th December 2025 - Planned procurement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-05f4a3-2026-03-24T16:34:07Z",
"date": "2026-03-24T16:34:07Z",
"ocid": "ocds-h6vhtk-05f4a3",
"initiationType": "tender",
"planning": {
"documents": [
{
"id": "082381-2025",
"documentType": "plannedProcurementNotice",
"noticeType": "UK3",
"description": "Planned procurement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/082381-2025",
"datePublished": "2025-12-12T11:33:08Z",
"format": "text/html"
},
{
"id": "026995-2026",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/026995-2026",
"datePublished": "2026-03-24T16:21:39Z",
"format": "text/html"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "Engagement was held with a couple of suppliers in December 2025 and a planned procurement notice was issued on 12/12/2025",
"dateMet": "2025-12-10T00:00:00Z",
"status": "met"
}
]
},
"parties": [
{
"id": "GB-PPON-PCPL-4765-VNRN",
"name": "Kettering General Hospital NHS Foundation Trust",
"identifier": {
"scheme": "GB-PPON",
"id": "PCPL-4765-VNRN"
},
"address": {
"streetAddress": "Rothwell Rd",
"locality": "Kettering",
"postalCode": "NN16 8UZ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF25"
},
"contactPoint": {
"name": "Alison McKenzie",
"email": "alison.mckenzie4@nhs.net",
"telephone": "01536493406"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.kgh.nhs.uk/",
"classifications": [
{
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - central government"
}
]
}
},
{
"id": "GB-PPON-PQBY-8547-GYGP",
"name": "Northampton General Hospital NHS Trust",
"identifier": {
"scheme": "GB-PPON",
"id": "PQBY-8547-GYGP"
},
"address": {
"streetAddress": "Cliftonville",
"locality": "Northampton",
"postalCode": "NN1 5BD",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF24"
},
"contactPoint": {
"name": "Alison McKenzie",
"email": "alison.mckenzie4@nhs.net",
"telephone": "01536493406"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.northamptongeneral.nhs.uk/",
"classifications": [
{
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - central government"
}
]
}
}
],
"buyer": {
"id": "GB-PPON-PCPL-4765-VNRN",
"name": "Kettering General Hospital NHS Foundation Trust"
},
"tender": {
"id": "C402678",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Provision of Friends and Family Test (FFT) Surveys Service",
"description": "Provision of Friends and Family Test (FFT) Surveys Service for the University Hospitals of Northamptonshire (UHN) NHS Group.",
"status": "active",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79311000",
"description": "Survey services"
}
],
"deliveryAddresses": [
{
"region": "UKF2",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKF2",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"value": {
"amountGross": 120000,
"amount": 100000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"mainProcurementCategory": "services",
"aboveThreshold": true,
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2026-04-20T13:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2026-04-09T17:00:00+01:00"
},
"awardPeriod": {
"endDate": "2026-05-05T23:59:59+01:00"
},
"lots": [
{
"id": "1",
"status": "active",
"value": {
"amountGross": 120000,
"amount": 100000,
"currency": "GBP"
},
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"startDate": "2026-06-01T00:00:00+01:00",
"endDate": "2028-05-31T23:59:59+01:00",
"maxExtentDate": "2029-05-31T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "Optional extension of 1 x 12 months"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Technical Requirements",
"description": "Questionnaire 2 Technical Requirements evaluates the bidders ability to meet the Specification detailed in Document 2.",
"numbers": [
{
"number": 50,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Social Value",
"description": "Social Value is a mandatory requirement. Two questions are in Questionnaire 3 Social Value.",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Commercial Schedule",
"description": "Commercial schedule covering implementation costs, usage, support and license fees.",
"numbers": [
{
"number": 40,
"weight": "percentageExact"
}
]
}
]
}
}
],
"communication": {
"futureNoticeDate": "2026-01-19T23:59:59Z"
},
"coveredBy": [
"GPA"
],
"submissionMethodDetails": "https://atamis-1928.my.site.com/s/Welcome",
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest"
},
{
"id": "027003-2026",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/027003-2026",
"datePublished": "2026-03-24T16:34:07Z",
"format": "text/html"
}
]
},
"language": "en"
}